Trendco Reviews

Couldn t have been more helpful in my time of need

Great service Item was out of stock and the customer service team helped me find the perfect alternative within minutes They even gave me a discount for the inconvenience I love my new wig

Bought two wigs from Trendco in

Bought two wigs from Trendco in Manchester today I am quite small so both wigs had to be altered for me then thinned and trimmed until they were perfect Daniella is so pleasant and makes you feel so at ease I cannot praise her highly enough Thank you Daniella you are brilliant

Great service can t recommend them

Great service can t recommend them highly enough thank you so much to Steph and Maureen always very patient and helpful

Greedy dishonest and unhelpful company preying on the vulnerable

I returned a human hair wig costing over 750 at the time of purchase It was in the time of lock down in England The hair was sparse at the back I have photos to prove it The shop weighed the wig in comparison to the same wig that I had been wearing bought from another outlet where the seller wouldn t sell me another because of the sparsity of the hair at the back in the same wig again The wig worn for 3 months already was just above the weight of the first wig They then agreed to send it to Trendco but warned me that they would probably not do anything about it They were rightAfter quite a wait of around 3 months the wig was returned to me with the conclusion that there was nothing wrong with it If you have to wear a wig you probably feel embarrassed and humiliated to not wish to make a public battle about it and so I had no choice but to keep with it One wig specialist that I spoke to told me that Trendco are well aware that they have been reducing the hair density in their wigs as she had had this conversation with a Trendco manager I have had to buy their wigs for many years now before I discovered a much superior German brand which retail around the same prices I have had difficulties with them before and had to deal with a woman who did nothing but tell me how difficult her job was as she had to make several plane journeys and further did nothing about my then complaint The wigs look really good in the photos but check their density and quality before you buy from them

This is the second Trendco wig that I

This is the second Trendco wig that I have bought The first was early 2020 at a cost of 500 I had it a short while when the hair began to shed The colour changed it became matted after washing My agent tried to get it changed but was unsuccessful She told me Trendo Customer Service was very unhelpful obstructive I ve had another wefted wig since then which lasted a couple of years but I needed a new one I went to another agent who recommended Trendco I told her my history with the wig shedding hair was assured that I d been washing drying incorrectly So against my gut feeling I bought a further wig at a cost of 1 250 this time There was much less hair than the previous one I bought but didn t mind as I had my previous wig thinned But lo behold even though I followed the washing conditioning drying instructions to the letter the hair is shedding at a remarkable rate I even have a bald patch on the cap the hair is noticeably thinner Also it s very dry and the hair underneath the back length matts on every use I ve only had it six months don t wear it every day I only wear it between 2-4 hours on the days that I actually have it on so it s not overused I contacted my agent who told me it needs a deep mask moisturiser and that Trenco wigs are only guaranteed for three months I could send it back for inspection but I would be without a wig she said she doubts that it will be replaced anyway I will not buy another Trendco hand tied wig strongly advise that no one else does either I do not recommend these wigs

The third Hair piece I spent 750 on

The third Hair piece I spent 750 on firstly no how matches my hair nor does it fit my head Also the actual product does not resemble hairThey do not offer either refunds or returns and it is impossible to speak to anyone in management

Poor cap construction and poor customer service

I ve bought many wigs from Trendco over the years but recently have had problems with the wig cap falling apart The most recent Poppy wig I d probably only worn on 40 max occasions over two and a half months before it started to come apart across the crown Trendco customer service is exceptionally poor and would only communicate through the 3rd party supplier Suggested that was the natural life span of the wig - which is appalling for the cost of it It s really sad because otherwise the wigs are lovely with a nice hair line and realistic hair Just poorly constructed and even worse customer service

I ve ordered a HH wig from a

I ve ordered a HH wig from a hairdresser At the start was perfect looked fine though the ends looked a bit dried After one week the ends looked completely damaged I couldn t wear it anymore as it looked the wig had been worn for over a year I tried to return the wig and they ve told me that I had put heat on it which wasn t true I ve sent another email and the response was the same or to contact the hairdresser again once they wouldn t be responsible for anything I ve asked for another wig and they ve refused I ve spent 600 pounds in a wig I can t use after 2 weeks because of the damaged ends I am really disappointed and never would buy another wig with them after this terrible experience The hair was not good and the service even worse

Hi lee

Hi I went on Saturday with my mother the gentleman who serving us He was so kind professional plied and he knows what he doing He s not rushing me at all He cut the hair he s done it amazing job thank you very very very much Lee for your service I m so happy with your service special And I will recommend your place to all my friends especially tanks to Mr Lee