Based on authentic user experiences
Patricia Procter
6734 reviews
N/A
8 months ago
I contacted Jackie regarding a query
I contacted Jackie regarding a query about service charge that the houses appeared to have been charged for something relating only to apartments This had been noted on the estates fb group Jackie looked into this and resolved the matter
Andrew
6734 reviews
N/A
8 months ago
Nicola our property manager was so
Nicola our property manager was so helpful and answered her emails quickly and efficiently The issues raised were dealt with quickly where in the past we had to wait and endless chasing by phone
Hannah Clarke
6734 reviews
N/A
8 months ago
Great Estate Managers
Michelle Coates at Trinity has been so kind efficient and thorough with all our queries Trinity Estates are a great Estate Manager and I would recommend to anyone Once again thank you for all your help Michelle
Sarah
6734 reviews
N/A
8 months ago
Sally was very efficient and polite
Sally was very efficient and polite She has hopefully sorted out the confusion of the wrong address being assigned to the central heating or lack of it by the previous agent I spoke to We have been very patient as this problem of no hot water and no central heating started 4 weeks ago with the main pump in Block A - contractor said it was sorted 27 10 23 but it wasn t fully hopefully by this friday it will be resolved
Parmar
6734 reviews
N/A
8 months ago
Had fantastic help from customer
Had fantastic help from customer service advisor Vicki D not only on phone but also by email after too keeping me informed and updated Thank you so much
Georgina walters
6734 reviews
N/A
8 months ago
Good customer service
If dealing with this company please ensure they have all the information after almost 2 years the poor company did not know all information until I wrote to them Great customer service and thank you Paula Can Paula give me a call please urgently thank you
Pip Dunn
6734 reviews
N/A
8 months ago
Gabrielle was amazing and helped me
Gabrielle was amazing and helped me feel reassured with my issues The phone call was clear and helpful and the report email was sent straight over Thank you so much
Allan
6734 reviews
N/A
8 months ago
As the freeholder of a block of flats in
As the freeholder of a block of flats in Milton Keynes I have dealt with Esme McMenamin of Trinity Estates for many years She has always responded in the most prompt efficient professional and friendly way to any communication or requests Knowing that Esme will take care of problems and offer advice willingly is the most reassuring backup I could ask for
Viesia
6734 reviews
N/A
8 months ago
Communication with Michelle Coates
Michelle Coates is always very quick to respond to any queries we have and provides a satisfactory response
Rebecca Rose
6734 reviews
N/A
8 months ago
5 star review
5 star review - principally for the client service of Michelle Coates who is our property manager Currently going through the process of selling my apartment and Michelle has stepped up several times to intervene and get me information quickly and efficiently Michelle s service is the definition of what excellent customer care looks like