Tripaneer Reviews

Tripaneer selling fake spa retreats

We booked a spa holiday through Tripaneer to Budva Montenegro but when we arrived the spa that was advertised and we paid a lot of money to stay at did not exist They picked us up and drove us to a terrible 2 hotel with no amenities 100 different from what was advertised We contacted Tripaneer immediately for assistance but did not get any help They replied to say sorry for the inconvenience we are discussing how to help you but it is the weekend so it will take time We ended up having to find alternative accommodations and pay top dollar as it was a last minute booking They finally came back to us 4 days later and said they would give us a store credit to use towards another spa holiday which is ridiculous as I would never book through this site again I am pretty sure this is a fake site and most of the spas are fake or not how they present on line They do not vett the reviews infact they probably provide the fake reviews to help sell the spas Reading reviews about this company I see many people have been scammed and had a very difficult time getting their money back

Those guys will make money even on war

Wouldn t go through those guys ever again Had to cancel my trip due to the war in Ukraine but for tripaneer war in your country is not a good enough reason to ask for a refund Michele customer service associate is an absolute disappointment This company doesn t care about their clients seems they are just looking for a one-time payment and there is no strategy for building long-term relations with potential customers I would strongly recommend you look for alternatives as Tripaneer is not a good provider even tho the website is organized and the user experience up until you actually face any issues is pretty well

Art of Living Retreat Center Boone NC and Tripaneer

My reservation for accommodations at Art of Living Retreat Center in Boone NC was not honored Oct 2021 The room had been given to someone else I had to get a motel room off site to attend the retreat I requested a monetary reimbursement and was told by AOL staff I would be reimbursed with store credit thru Tripaneer instead Several weeks later after continual requests I was fully reimbursed with store credit and credit card reimbursement Customer service was polite but the prolonged attempts to achieve a fair reimbursement negated the retreat experience

No faith in this company

No faith in this company Told I would have store credit after holiday cancelled I booked a festival that could be paid with SC Then told SC not available because the holiday was rescheduled and everyone was pencilled in for this I was not asked about this and never agreed I do not have funds for this so will not be going I am being refused the SC

DO NOT PAY THE DEPOSIT

DO NOT PAY THE DEPOSIT - IT DOES NOT SECURE THE RESERVATION AT ALL Booked 6 Day Scuba Diving and Surf Camp for the 28th of December securing the date by paying the deposit Nevertheless they informed me then that the accomodation was not available for the date I selected and I should change it to another date shifted of at least 1 week This of course doesn t work as often for most travellers Result NO ACCOMODATION for new year s eve DEPOSIT GONE after 4 weeks still waiting for a voucher of the value of the deposit

I was scammed Avoid at all cost

Disastrous experience with Tripaneer absolutely avoid them at all costs Yoga retreat was wrongly advertised the organizer understood my disappointment and agreed to refund me Tripaneer however kept my deposit despite the yoga retreat being not at all as advertised in their website so organizers can lie on Tripaneer with no consequence and the customers are not at all protected Why book with them them Save yourself and the trip organizers some money and book directly

Waste of time Scam

Company is set up to collect your deposit Don t bother they re a waste of time and not worth the hassle I was approved a refund of my deposit by the event organiser the company straight up refused despite me sending proof

Horrible Experience

My wife and I were scheduled into a B B in Italy However because of COVID-19 the Italian government and the U S government did not allow anyone into Italy We cancelled our reservations with other hotels our guides our rental car and our airlines and parties returned our deposits except for the B B booked in Italy through Tripaneer The B B was closed yet Tripaneer - not the B B owner - refused to return our deposit I will never again book any entity affiliated with Tripaneer and I suggest that you not as well

Beware false claims and withheld refunds

Attempted to book trip which was canceled and no refund provided Attempted to book second trip but rec d no support and was unable to apply credits for previously canceled service No actual service provided aside from delaying our ability to book trips and holding our credit card balance