Tristar Reviews

I bought two of their products on

I bought two of their products on bol com both of them don t look like it looks like it is secondhand And the worst thing is both of them did not even last 2 months Customer service reply is slow almost never Send back the products to them no news so far

Sell products they are not authorised

Sell products they are not authorised to sell faulty and no customer service I am in the process of reporting to ACCC and ombudsman Super pissed off No customer service They sell through KOGAN as well so beware

Deeply regretted order from this

Deeply regretted order from this company Terrible communication item was ordered last week but still hasn t shipped and now they are ignoring my emails

DO NOT USE THIS WEBSITE

DO NOT USE THIS WEBSITE I brought a google speaker from Tristar when it came it was in Japanese with Japanese power cord When I contacted them through MyDeal about this they sent me a travel adapter They have refused to send me the right cord and have told me that I need to send everything back and refuse to tell me what they are going to do when I do I have told them that if I have to pay to send it back then I want my money back They have refused

I bought a roborock from this company

I bought a roborock from this company which stopped working in one year I have been trying to contact them for four months now and nobody responds back to emails or does anything to help I would never buy anything from them and would encourage people to save their money as well

The most dodgy company out there

The most dodgy company out there Stay away bunch of liers

Worst customer service

Bought a Tristar fan due to extremely hot weather and ordered it to be delivered due to the fact that I have a broken hand and would not be able to take the bus to pick it up Upon delivery the product broke after 20 minutes customer service is virtually non existent No phone number to contact Correspondence is by email with minimum 3 days between each response if even at all Tristar insist on me with my broken hand bringing the fan back to either the shop or post it back for a refund despite having informed them on multiple occasions that I have no way to do this due to my broken hand and offered to send a video of the fan not working to prove faulty product Worst company I ve ever had to deal with

Tristar Dehumidifier

Purchases a tristar smart dehum from B Q and I m very happy Works wonders in my utility room and i can control it from my phone Cant complain