Truetoneswim Reviews

Delivery took almost two months

Delivery took almost two months only one reply to multiple emails- no other way to conact them For the price the quality is poor the material is very see through and yet tan lines ar almost as visible as with regular swimsuit the sizing is off Only nice thing about it is that the swimsuit dries quicly

Non-existent Customer Services

I had high hopes for my suit from True Tone Swim but my expectations were quickly shattered when I received my order The fit was completely off and I immediately knew I needed to request an exchange Unfortunately my emails asking for the exchange were met with silence I even had a friend who ordered through them at the same time as I did and they gave her credit within a few days to write on my behalf I cannot express how disappointed and frustrated I am by this experience I feel like I ve been cheated out of my hard-earned money and left with a 130 suit that looks terrible on me It s a painful lesson learned and I won t be making the mistake of ordering from True Tone Swim again

Don t work plus quality s poor

They leave tan lines just like any other swimsuit Also the quality of the garment is very very very pour like something you could get for less than 20 for the entire set from a fast fashion brand

Not tan-through at all

Not tan-through at all Have a perfect tanline from the swimsuit after an hour in the sun I needed to exchange the bottoms for a larger size and no one ever got back to me about exchanging them - all they provide is an email address to contact Very disappointed especially for the high price

Very upset with this brand

Very upset with this brand they are not serious an order that has never been delivered to its final destination and the worst thing is that they do nothing to fix it They completely disregard

so disappointed

so disappointed the quality feels super cheap something you could get from a fast fashion brand for under 10 definitely not worth the price point of 60 for bottom and 60 for the top also customer service is MIA and they offer no returns refunds 0 10

The swimwear arrived but false advertisement

The swimwear arrived quickly but did not work as advertised We are lead to believe that our tan lines will no longer be an issue and that the suit will allow enough sun through to give an even tan I have very strong tan lines after wearing the Tonga set on multiple occasions Very disappointed

Worse customer service ever

Do not respond to emails when I tried to make an exchange Tried to contact them trough instagram via dm and comments They just ignore my messages and respond to nice comments It is see through not tan through bikinis Very disappointed

Sizing off no help no returns

Sizing is completely off Runs very small Customer service is nonexistent They do not offer returns Doing an exchange requires customer to pay shipping 3x Waste of money

No Customer Support

I ordered a bathing suit for Labor day weekend It arrived on time but its sizing was too small and the bathing suit is far more sheer than shown or described on the website You can see everything Additionally I emailed the company 3 times about retuning the bathing suit over the last 3 weeks and I have not heard back But when I emailed them for my tracking number they responded in 24 hours I would like someone from True Tone to please respond to my email so I can begin the return process