Trukker Reviews

Beware of theft- stolen watch during move

I used Trukker recently to move apartments On the day of the move an expensive watch went missing from our master bedroom When I asked the team if they had seen it everyone of them denied being aware of it I later realized that the watch must have been stolen When I confronted the team one of the individuals started shouting and threatening very loudly I told them I will be calling the company and the police to sort it all out Within minutes the watch reappeared in a different location in the room hidden in a box so as to lead me to believe no one had touched it in the first place The company s management immediately denied any possible wrongdoing on the phone and tried to use all sorts of excuses rather than to take charge of the situation When I confronted one of the workers he later admitted that one of the movers had tried to steal the watch I demanded that the entire team be replaced for the second day of the move but the company refused and wanted to send the same team They eventually replaced the two men who had been implicated in the theft but that was it The company admitted to the attempted theft and apologized However the watch was dented badly in the process and Trukker has for 2 weeks now refused to take responsibility for its repair though it was clearly damaged while being stolen and reported immediately to them I strongly recommend anyone to avoid using this service

TRUKKER AE is the worse experience

I paid for the premium service including packing and unpacking dismantling and assembling moving etc Trukker Job No 1819032515Very slow and the team very relaxed Booked from 8am but only arrived at 8 50Before the date they never answered the phone or called back for the office The team had bery poor comunication skills They took 1 15 hour from Business bay to DIFC its a 10 mins drive mayb they gave themselves a lunch break while i was paying Thinks got lost Curtain wasnt mounted They packed kitchen and office things in the same box I had to call them all the time to work 1 guy worked and the other 4 went missingHandyman made 6 holes on the wall to hang just 1 mirror They tried to overchargeTried to leave without installing the washing machine or mount anythingLeft behing things unpacked and unwraped They didnt care how they handled my personal goods and good were missing I gave my feedback to the management in writing and nobody even replied or called me back I will never book their services again

Disappointing services not recommended

the booking system is very fast at charging you first before the service has taken place they had few people who were good but couldn t speak a word of English the ultimate disappointment was the team leader who was very arrogant careless didn t care about the furniture or the walls allot of banging and scratching while lifting the boxes they didn t have trolleys or anything that would facilitate the carrying they didn t list the boxes and items for storage i had to keep track on stuff they were very messy and most of all the handyman has plugged in all our appliances wrongly I would not recommend this company at all

Horrible experience

The worst moving service we have ever used They damaged all the walls in our house while moving the furniture refused to complete the unpacking and asked to be released early There s a pandemic on but these guys were not clean and wore dirty masks and no gloves They were rude and arrogant and careless Please never make the mistake of using them as they claim to be professional but are worse than even the most basic movers

Review Absolutely Terrible Experience - Do Not Use This Company

I had an absolutely horrendous experience with this moving business I hired them to install my TV floating unit on the wall and just eight days later the entire unit came crashing down breaking my TV in the process When I contacted them to report the incident not only did they refuse to take any responsibility for the damages but their customer service was also incredibly rude and dismissive It s clear that this company does not care about its customers or the quality of its work If you re considering using this business I urge you to think twice They are crooks who will not stand behind their work or provide any form of reasonable customer service Save yourself the trouble and go with a reputable company instead Avoid at all costs

Had a terrible experience with them

Had a terrible experience with them Their packing took a lifetime for just a two bedroom apt and unpacking was soooooooo unprofessional Kitchen unpacking was the worst They literally threw the utensils into the cupboards Worst thing is piano keys broke We should have checked the reviews before confirming

Had a horrible experience with the

Had a horrible experience with the trukkers movers 1 Most of my things broke due to mishandling 2 Things got missing 3 They quoted us for installation but dint install items 4 Boxes were not labelled 5 Bathroom and dirty clotges mixed with my kids good clothes and shoes 6 Very arrogant behavior and had fights with the building people Customer service is bad

Worst experience don t waste your hard earned money

Worst experience Totally not worth the money paid The worst moving service we have ever used They damaged all the items in our house while moving the furniture refused to complete the unpacking and asked to be released early 1 Many of my things broke due to mishandling 2 Things got missing - took away my edible items 3 They quoted us for the installation but didn t install items 4 Boxes were not unpacked and had to do all the items ourselves 5 Broke our new costly office table 6 Very arrogant and rude behavior and were not competent enough to install the wardrobes light fittings also Please never make the mistake of using them as they claim to be professional but are worse than even the most basic movers I had deducted some amount from their balance payment but had losses more than what I deducted and no proper customer support from Trukker team

I was very happy with Trukker moving

I was very happy with Trukker moving company they were very fast and profesional and I will recomended their Services and very best organization with Muhammad Ammaz