


Conservatory Repair Manchester Truly Conservatory Repairs
Based on authentic user experiences
clive kelsey
6736 reviews
N/A
6 months ago
USE THIS COMPANY AT YOUR PERIL
I have just had the very worst experience with Truly Conservatory Repairs I have given them one star simply bacause they attended at the given appointment times I requested an inspection of my leaking conservatory roof for which Truly made a charge of 72 This charge would be deducted from the final quote bill if I accepted their quote The quote was for 332 and given Truly are specialists in conservatory roof repairs AND they are A company you can trust I duly accepted their quote The engineer Paul spent 2 hours carrying out the repairs i e 165 per hour At no point was I made aware that the repairs may not be successful but guess what They were UNSUCCESSFUL and as soon as the heavy rain returned so did the leaks I contacted a gentleman called Peter to advise him of the continued leaks and was staggered to be told that Paul could revisit but if the work he had carried out was in order then I would have to pay another 72 call out charge and presumably receive a further quote based on his revised opinion as what was now responsible for the leaks I subsequently entered in to a series of emails with Peter but all to no avail I stated the very least Truly should do was to send Paul back to re-check his work but at NO additional cost to myself Unsurprisingly Peter would not agree to this and as such I have paid out 332 for ZERO result How can a company operate in this manner Stay clear of Truly at all costs
Leila Cowen
6736 reviews
N/A
6 months ago
TRULY SHOCKING EXPERIENCE
This was a truly shocking experience we contacted this company to fix a small leak from our conservatory roof Spoke to Peter and he asked if I could email photos which I did His reply was that it was most likely a failed box gutter which he could have fixed at a charge of 150 00 Paul from the company came to fix the repair and agreed yes it was a failed box gutter which he confirmed he had now fixed He then tried repeatedly to take payment by card but struggled with connection He contacted peter who said he would email details for bank transfer A day or so later the request for payment arrived BUT ALSO HAD THE LEAK in the same place I contacted Peter and said I would gladly make the payment once Paul comes back to fix the the leak to which he replied it does not work like that he will not be sending anyone back to look at the problem until payment was made After much discussion I found I was getting nowhere and the only way I was going to get the problem solved was if I make the payment and have Paul come back Paul came back insisted he had fixed the gutter box and the leak was probably coming from else where and much investigation was need at additional cost We have since had another company come to do the work they were shocked at the appauling attempt Truly had made to fix the box gutter My advice to anyone tempted to use this company is please dont waste your money They are cowboys and the customer service is appauling EDITSince writing this review Truly Customer services have been in contact with me apologised for my experience and made a full refund
Karen
6736 reviews
N/A
6 months ago
Wonderful service
Quick response and competitive pricing Not to mention the workmen were really tidy and respectful
George Grove
6736 reviews
N/A
6 months ago
Very fast service
Bought some retaining brackets from their website decided it would be better to let the experts sort the problem so gave them a ring An engineer came pretty quickly fixed a leak and fitted the brackets great service thanks Truly
Shelley Stephens
6736 reviews
N/A
6 months ago
Replacement roof glazing
Just had all the glass replaced in my consevatory roof for self-cleaning glass with a solar control excellent job both fitters worked really hard in difficult conditions with rain constantly interupting It s made a real difference to the heat build up would highly recommend
Stuart Corfield
6736 reviews
N/A
6 months ago
Great job
Arrived early did a great job Very professional and reasonable Stuart
Manchester Car Movements Ltd
6736 reviews
N/A
6 months ago
A master class in conservatory repairs for sure
This company has an unbelievable knowledge of conservatories We have been delighted with the work they have done for us recently They had all the items needed for the repairs held in their own stock We have absolutely no hesitation in recommending them for conservatory repairs or upgrades They are truly specialists for sure
Sandra John
6736 reviews
N/A
6 months ago
Conservatory roof repair
Repaired my conservatory roof very professional and quick service
Dave Moughan
6736 reviews
N/A
6 months ago
Great job by Truly Conservatory
All the guys at Truly Conservatory Repairs were friendly and knowledgeable Paul came and did a great job replacing my Composite front door hinges Excellent service all round
Karen
6736 reviews
N/A
6 months ago
A positive experience for the whole
A positive experience for the whole process Help and guidance when choosing the right product great communications with regards to planning and Paul and Phil who arrived to compete the work were courteous professional and skilled They did a great job of the installation and cleaned up well afterwards too