


LumiDermis Revolutionize Your Skincare with LED Facial Masks LumiDermis
Based on authentic user experiences
Alessandra Cardaci
6727 reviews
N/A
7 months ago
My Lumidermis Regenmask had electrical
My Lumidermis Regenmask had electrical issues from the first usage I tried to request a prepaid return label which was promised per their website if the product had functional issues I sent multiple videos that they claim to never have received They refuse to pay shipping back to CANADA which is super expensive Absolutely a cheaply made CHINESE product Customer service is trash They will not send me a prepaid label I have opened a dispute with my cc company Interestingly they have changed the wording on their return policy since I have been fighting with them
Su
6727 reviews
N/A
7 months ago
Never received product
Never received product was shipped to wrong address Repeatedly reached out after months of emailing I was just told it s my fault I never received the item I m just blown away there is no way this is a reputable business I was duped
Adrian
6727 reviews
N/A
7 months ago
Avoid Scammer alert
Avoid this one They are fake and product is not good quality When I asked about return like they mentioned on their website they said they won t do return for promotion items but it wasn t mentioned anywhere on their website The product is like cheap one from China not wearable on the face I never used but I don t think it will work either
Cristina Ioana Radu
6727 reviews
N/A
7 months ago
The Devise does not work
The device does not work made a strange noise when trying to charge and will not turn on States facial whitener on the label as someone else stated No adequate instructions with it
Justice
6727 reviews
N/A
7 months ago
Don t buy
Agree with all the negative reviews here I ordered the product with Black Friday in 2024 as it was recommended by The Genuine Review also scam It came in an un-branded box looks cheap super uncomfortable I wrote to the customer service to return the product and was not properly assisted so decided to keep it to avoid losing additional money for the shipping DO NOT BUY IT I hope authorities will shut down the website and scam
Nelson Rios
6727 reviews
N/A
7 months ago
It is a scam AVOID THIS
It is a scam I ordered it after reading some review from one blog When the mask came in it looks cheap and very uncomfortable to wear I have contacted them to return it but was told that it cannot be returned as it was purchased at promotional price which wasn t mentioned in their website It was very disappointing purchase and total scammer I hope people find this review useful and not make a mistake like me
Charlotte Brough
6727 reviews
N/A
7 months ago
Complete shit
Complete shit Cannot word it more nicely The mask literally hurts to wear it was the biggest waste of money Seen no results Customer service is completely ignoring me They don t give a shit at all when you wanna return the item Dont buy it
Heather
6727 reviews
N/A
7 months ago
DON T EVEN THINK OF BUYING
UPDATE after carefully checking the tracking number parcel was sent from China but they put me to send it back to Canada I have filed a police report without any hope that I will see my money back but I do hope they will put down this website for good I encourage you to to the same if it is not a hassle to do it In the Netherlands can be done online Last year was definitely Scam Friday for me Unlike any other year I did not check genuine reviews besides the totally fake ones they bought Since the price was in euros i thought is coming from Europe not Canada Only when I ve noticed it is taking way too long I started to have doubts and told them I will not keep it They are using a very shady transport option not an official one who would have asked duty taxes They accepted the return although bought during so called sales Yes the product is from China cheap plastic did not take it out of the box No invoice no company name no fiscal identification Wrap it up paid 35 euros to send it back through the official post They gave me a private address and name Alassane Souare 308-2320 rue Tupper Montr al H3H 0B8 Quebec Canada On Google maps looks like a block of apartments Parcel arrived now in Canada and is available to pick up for a week and surprise they do not go to pick it up Of course taxes have to be paid 42 Canadian dollars which i expect not to see it still they should reimburse 120 eur No reply to my questions anymore I have sent them all the emails from Canadian post Now the payment In Europe at least is operated through Striped who cannot do anything If I was not completely blind I should have used PayPal totally reimbursed by now I will try another legal way Conclusion no online buying from now on go to the shop talk to an actual person take a receipt with identification data of an actual legal company
Diana Duque
6727 reviews
N/A
7 months ago
This is a total scam- watch out
This is a total scam This is a cheap stuff from Temu The smell of chemicals when you open the box fills the whole room No atests- nothing Potentially dangerous for your skin Once you open the box the support informs you that you can no longer return it Guys please don t fall for that company One and each of us who delt with that should report this company to whatever institution we may think of in order to stop this procedure to keep on going Shame on you Lumidermis and people behind this scam
Ellen Eversole
6727 reviews
N/A
7 months ago
SCAM
SCAM I placed my order on December 2024 and I have received nothing they did charge my Paypal but have not responded to a single email or call nothing DON T DO ITGod bless your soul Mot s