


Nutriskin - Science Backed Premium At-Home Skincare
Based on authentic user experiences
Pete Dipasqua
6731 reviews
N/A
6 months ago
Save Your Money - It s Yours
I placed my order at TryNutriSkin on 11 2 22 After not using the products I requested to return the items on 12 19 22 Their website allows for a 60 day return request from the date of purchase minus the return shipping cost I received an email inquiring why I wanted to return the items to which I replied that I didn t have time to use them I received another follow-up email where I was offered to keep the items and receive 50 of the purchase price 332 97 or return the items minus the original cost of shipping and a restocking fee Confused I inquired what those would be because the items ship from China Their reply was a 5 to 20 restocking fee plus the return shipping cost Still a bit confused so on 12 23 22 I pointed out that I thought they had everything on file I received no reply On 12 28 I sent an email to move forward with my return I did not receive a response I sent additional emails on 1 1 23 and 1 5 23 but still no reply I also tried to look for a phone number for them I managed to find the name of the company where they rent office space I called that number and the recording said to leave a text message I did but no reply from that company either I m hoping my review will help other online consumers avoid doing business with this company and take their money elsewhere
Lindsey
6731 reviews
N/A
6 months ago
I ordered a device to lift skin
I ordered a device to lift skin It did not work I tried to return the device after 30 days site says you have a 60-day risk free guarantee in which to return it No restocking fees However when I asked to return it they were going to charge a 20 restocking fee and make me pay shipping the thing came from China Basically I will get only a small percentage of the purchase price back they won t tell me how much exactly Because the company failed to observe its own clearly stated policies I would avoid them at all costs I would also say the product is useless but if you wanted to buy it go buy it directly from China there are websites for this and pay 70 less
Charlie
6731 reviews
N/A
6 months ago
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY I placed an order three weeks ago and it still hasn t shipped no one will provide an update and keeps saying they ll get back to me but they don t so I tried the company s phone number today and it s disconnected I saw someone else on FB had this same experience and never receieved their item it s over 100 As an attorney I can tell you this is not legitimate THIS IS A SCAM
Amy Bicskei
6731 reviews
N/A
6 months ago
Delivery is a mystery
It took this company more than 30 days to deliver my order Even though they provided a tracking number I had no idea when to expect my package and customer support couldn t give me any delivery dates Turns out they deliver directly from their China supplier by boat even though their website lists a Santa Monica CA address No disclosure of shipping origin anywhere on their site Very misleading Stay away
Zorina Chen
6731 reviews
N/A
6 months ago
Refunds are delayed
We returned the item as soon as it arrived at our house They emailed a shipping label to be used We used their label and mailed it out the same day the package arrived The package was delivered at the front door of the address on 12 09 24 1328 hours A few days later I sent an email to Angelica their contact person When I saw it was delivered at the front door I did a search of the address The search indicated it was a residential townhome and not a business Being concerned I sent an email to Angelica asking about the refund She stated she would have to have the finance dept confirm the package was received per the return policy Today s date is 12 18 as of yet no refund nor a direct answer if the finance dept received the package from their front door I sent another email on 12 13 asking for an update Angelica now stated the person in the finance dept has been sick and will be returning next week I understand people get sick However the package was returned and left at the front door of a townhouse It s not difficult for anyone to answer a direct question to confirm the person living at the townhouse sick or not removed the package from the front door porch area Not to mention this is the season when porch thefts are on the rise I will say Angelica will respond to your emails and not to hesitate to contact her if you have further questions I did send another email today 12 18 asking for another update Update 12 22 24 After getting NO REPLY from ANGELICA R from 12 18 I requested Paypal to assist with getting my refund It s apparent by the reply s delays and lack of no response from this company they don t like giving refunds I make this comment because when I requested to return it they wanted to give me 100 dollars more than what we spent for STORE CREDIT At the time I was wondering why would a store want to give you more money for credit vs refunding your money Well now I know why they truly act in BAD FAITH and don t want to refund your money My advice to others find another vendor that has values such as HONESTY and INTEGRITY
Lindsey
6731 reviews
N/A
6 months ago
Uncomfortable mask and bad customer service
Mask received and was incredibly uncomfortable and not all lights worked on it Customer service was quick to respond to offer to give me a credit to use towards spending more on more expensive mask I declined and opted for return They have now had more return for 3 weeks and have not responded to a single email since getting my return back This company is dishonest and the product is trash
Amanda
6731 reviews
N/A
6 months ago
I bought their silicone mask and I love
I bought their silicone mask and I love it It has helped with my hyper-pigmentation and leaves my skin feeling wonderful I had no issues with the delivery or their customer service Their product does as they say If you re looking for miracles look for a plastic surgeon lol Anyways I love my mask
Msim
6731 reviews
N/A
6 months ago
This is a Great Product that works
I have had this for 3 months and let me tell you I was able to notice the difference within the first 2 weeks You have to be consistent and dedicated Love your self and try it
Christie Martinez
6731 reviews
N/A
6 months ago
This mask is incredible and their
This mask is incredible and their customer service is amazing
Amy Bicskei
6731 reviews
N/A
6 months ago
Definitely worth your money
I bought the Wrinkle Clearing mask and it works wonders I have seen a great change in my face it has improved a lot I highly recommend buying this