Trywaterfall Reviews

Complete scam charged me for twine er

Complete scam charged me for two didn t received them then ordered 2 from temu and they stunk up my house with a horrible smell Then no number to call for a customer service refund

Dishonest company

I ordered 2 of their turmeric soaps Prior to completing my order they popped up an offer that I could get an additional soap for 2 95 I press the ok button Not knowing they prepared this as a separate order 2 and charged me a whopping shipping fee of 7 95 for each order Whats annoying is they charged me 7 95 for a 2 95 product because they considered it a second order I never authorized a charge on my card for order 2 so how did they come up with this Plus their checkout indicated shipping was 3 95 So how did it turned out they charged me 7 95X2 for shipping of 1 order Then they have a whole write up about how they are a small business and do not cancel nor refund It was never mentioned I perceive they are very dishonest and coerce customers and take their money dishonestly I want the order s canceled my money refunded back to my card and want nothing to do with them

Disappointing

Smoke does not trickle down Cones DO NOT create any type of waterfall effect and ALL scents smell like a straight up campfire I can t even re-gift this it s so bad DO NOT WASTE YOUR MONEY Super disappointed

FRAUD SCAM THIEVES LIARS

I ordered Tumeric Soap over a month ago and still have yet to receive it Then I had to cancel my debit card and get a new one because of Fraudulent activity and it came from this Company Stole my money PSA DO NOT ORDER FROM HERE FRAUD SCAM THIEVES LIARS

The company are scammers

The company are scammers They took my order without letting me review it now they are charging me for a meditation app that I never subscribed to My next email is to the BBB After that I will be getting in touch with my local news for their consumer reports

Do NOT purchase anything from this

Do NOT purchase anything from this company The Photos and Videos they Used are Fake and From an Actual Small Business Company They Charged my Credit Card a Second time and they were reported to the Fraud Team

I lost trust and wish I had not purchased anything

I ordered the waterfall plus extras for xmas presents cost 95 changed my mind right after paying immediately tried to call no answer from customer service found the email address to send a cancellation request literally within 15 mins of ordering no reply sent another e-mail and no reply the next day finally sent a 3rd e-mail and got a reply saying the shipment is on the way I was offered a 100 to keep the order and spend it at their shopify store I have lost trust especially after reading the reviews I should have done that first I will update when I receive the order and the 100 GC 10 20 23 I received the order I am sending it back un-opened

The customer service is horrible

The customer service is horrible Tried to cancel my order could speak with an agent had to email and wait for response Couldn t cancel order due to lable being printed not even shipped out Theu refused to listen to what I had to say Each email was same cuter generated response Very u satisfied