Tsheating Reviews

failed to show despite taking money

took the money for the call charge before hand Then failed to show up to my elderly parents who are without heating No phonecall or anything Parents rang next day no explanation or apology Still waiting for refund of call out charge Would give zero stars but can t

Company Car Driver

Whoever drives the fiesta covered in your company logo needs another driving test

Didn t turn up

Didn t turn upDidn t do the jobSomeone sabotaged the pump by putting a stick inside the new pump which is sealed so couldn t get in there by itself it was found by one of their other workers no response from phone calls or complaints they fob you off James who seems to be supposed to be in charge lies that he s been in contact with us at one point we were left with no sink or shower for a week it took a week to come out to replace the broken pump only for that to leak when they came to sort that the bloke took it apart exposing the wires under the sink went off to fetch the new pump and never came back leaving us to put it back together because our autistic son was terrified to go in there with water and bare wires being out we have every phone call and message between them and us recordered with pics of the damage they ve caused promising to be out to fix the leak that caused us to need 3 new ceilings they have had to replace cladding on the walls twice and replace the cladding we paid for after damaging it so bad this problem as still not been resolved and is now been going on for 10 years we lost count after 7 new floors being put down and have how many floor boards have been replaced the carpet as been ruined because of the amount of water that s leaked and the amount of workman boots traipsing up and down the stairs and wallpaper ruined because they ve dragged large pieces of cladding along it the work they do is appalling and we are not putting up with it anymore I could continue but I ve not got a full day to write it all

Quotation saga

Had T S heating turn up for a quotation seemed good and knew what they were talking about Said they would get back to me in a week or so Six weeks later and 5 phone calls later still no word from anyone regarding the quotation Keep getting told it will be a few days but nothing Customer services dont care Waste of time try somewhere else

Poor poor services

Had 3 repairs on a very expensive home boiler installation in the last 3 months I ve now been waiting for a part from the 26th of January The water is literally running down my outside wall that s dripping onto my English heritage green window frame that s now gone a rust colour that sadly won t come off I ve been told an engineer can t come out until another 2 days time so the water will potentially penetrate the house structural wall and been told by Gemma book s appointments she has no idea how I make a claim for damage caused by a shoddy boiler

Boiler Changes were bad

They changed our boiler the pipes and radiators We expected them to be a proper engineer but they did most of the things wrong The guy who did it Steven didn t even give us a receipt Now the pipes are shaking he didn t respond after a while The van s registration number is FE18 BYO If the pipes get anymore problems I am going to get a solicitor

Poor poor poor sadly

Sadly I m not impressed I ve had the engineers to my expensive boiler 6 times within the last 6 months The boiler is not keeping pressure numerous parts have been replaced my house has 2 occupants so the boiler is not over used It s serviced yearly I always keep up with my direct debit monthly plan and rust residue that s constantly erupting out the over fill pipe has damaged my double glazed window sill that s now gone from English heritage green to a nice patch of stained rust sadly Today no hot water all shut down and mount Fiji has erupted out the over flow pipe again which is bouncing of the kitchen window ledge all over my window and newly laid patio staining it a rust colour

Avoid this company at all costs

Avoid this company at all costs They started a wet room in my property October 2022 and it still hasn t been completed April 2023 We are on the 3rd bathroom fan the last one they left running 24 7 for 3 months before coming back to look at it the toilet and sink were positioned wrong the door frame was made far too big the finish is of poor quality and they damaged my radiator and denied it I have refused to let them back in now and will get professionals to rectify their shoddy workmanship

Unreliable and have hidden fees

T S heating installed my boiler a couple of years ago it recently stopped work so I called them to send someone out paid 77 upfront the engineer didn t arrive when he was supposed to I rang them and was told he was rescheduled for the following day but they didn t know why that was When he did arrive he spent half an hour looking at it and came to the conclusion it wasn t working and said head office would contact me Which they did to let me know that it would be another 120 to establish what the fault was and that was before any charges to fix it which would be further call outs and fees Still not sure what the 77 I paid was for given they didn t tell me anything I hadn t already told them initially