Tuftandneedle Reviews

Mint mattress issues

I purchase a mint mattress that broke down within two years They have a ten year warranty and refuse to work with me Very poor customer service

Very Impressed with the Product and Service

I purchased a queen Mint mattress from Tuft and Needle about 3 months ago After sleeping in it for long enough to fully appreciate it I can tell you it was one of the best bedding purchases I ve ever made I read several reviews prior to making the decision and at the time I was a little worried it would be too soft My worries were put to rest - pun intended within the first week Overall fantastic service and would buy from them again

Great product and great service

I ordered the walnut bed frame -- it is not only beautiful and well made -- but the customer service has been fantastic Someone at Tuft Needle explained that I could schedule the delivery to meet my schedule -- that option was incredibly helpful

Amazing return experience

Amazing experience with Nora F and Marcie C I ve bought a mattress four years ago - had good memories bought another one and didn t like it as much so I needed to process a return Response was prompt and solutions were speedy I will most likely be a returning customer once the need arises

Easy process for bed in a box

I bought a bed from here after reading countless reviews after my move It came in a box and it was a very easy process It s my first time having a memory foam mattress and so far I love it The box was a little heavy when it was delivered but my neighbor helped me carry it up You will for sure need help lifting unless you re a really strong person Their customer service is really good as well

Good mattress hope it lasts a while

Good mattress the Mint but not sure why they don t have more reviews