Tunturi Reviews

Tunturi SCAM - has the worst Customer service

Tunturi has the worst Customer service i ordered treadmill that didn t get delivered because of bad address details allthough my address was correct I called them 3 Times and those 3 times they promises they were going to solve it but nothing happened Now i called and they don t even pick up antimite So i paid for a treadmill didn t get it however i paid for it SCAMMERS

Tunturi Competence Cross Trainer C20

Tunturi Competence Cross Trainer C20 sorry to say that but after 6 months using it I m not satisfied all kind of squeakings crackling noises coming from the bottom part and behind from the flywheel all parts are assembled from manual correctly also pedals are made from most cheap thin plastic and it wont last much more as I see it

Kind attention

As a lifelong veteran of distance running and stationary cycling I alternate days by doctor s prescription after knee surgery in 1976 I was sorry to learn that Tunturi no longer makes friction-belt exercise bikes They were the best I found and I relied on them for many years But I greatly appreciated the honest information and care shown by your representative Anas via e-mail If you have a company hat or shirt for distance runners I would love to wear it in remaining races

Completely Satisfied with Resolution of Warranty Claim

I had a warranty claim on a Tunturi exercise bike The company handled the claim promptly and in a professional manner I was happy with the outcome and impressed by the way Tunturi stands behind its products Update 2023-12-18 In about Feb 2023 I fixed the exercise bike with the part that Tunturi supplied under the warranty claim The repair was not hard to make and the bike is still working great

Service is fantastic

Service is fantastic Especially many thanks to Anas Adnani for openness and help

Top service

I received Top service from Anas Great contact and communication Was helped with solving a spare parts challenge for an older rower Well done - many thanks

A truly Customer Friend gave me an

A truly Customer Friend gave me an outstanding Customer Excellence performance at Service International Tunturi I felt as I was a member of his family This behavior is a true benchmark for all branches how to treat a Customer in need Thank s once again Your behavior convinced me to buy more Tunturi products

2nd hand platinum pro air bike

I have recently purchased a 2nd hand air bike from a private seller even though the item has been discontinued by the company they provided information and answed any queries I had they also sent me a PDF of the accompanying manual They have went above and beyond my expectations Fantastic experience to and pleasure to deal with

I purchased my C6 orbital trainer in

I purchased my C6 orbital trainer in 2006 it is now December 2024 and the trainer is still working perfectly I have a condition called Colitis which is extremely disability it can land me in Hospital at any time unfortunately the treatment for this are strong steroids and this causes a massive problems to the system Back in 2018 my Colitis turned into Sepsis and very nearly ended my life at this stage my bowel took a complete 180 and instead of a lot of diarrhoea I suddenly was suffering from constipation Something I ve never had in my life and I was put on an extremely weird diet which was okay for the gut but terrible for the waistline and I ve already been a big lad anyway so to go onto this diet I ended up at 20 stone 10 i m sure you would agree not a healthy weight being 5 foot nine through the years on and off I use my orbital trainer and over the years it helped me to maintain a reasonable but unhealthy weight however this February I ve had a severe attack and was in hospital for awhile and on the highest dose of steroids I have ever been put on the problem with the steroids is it damages the pancreas and at the end of this I ended up being a steroid induced diabetic now Diabetes runs in my family and the way I was carrying was not ideal either I remember sitting in my bedroom looking at the orbital trainer and to be fair there were a tear two wondering what am I gonna do I m feeling quite low I turned the large green TV towards the orbital trainer and I downloaded every single episode of dad s arm that gives my age away 58 if you re wondering I set fat burn one as the program and 30 minutes being the time as I excised I watched dad s arm I m not gonna lie the first week was hell and OMG did I feel it We re now in December and I ve lost five stone 4 lb I have gained a little bit of weight because I ve gained a bit of muscle but this weight loss is 24 34 of my body mass and though I have health conditions I feel fantastic I go on my C60 Every single day when I ran out of dad s arm I downloaded the Alfred Hitchcock series One thing I have noticed is the first time I went on the unit I kept stopping I was slow I don t think I covered half a mile if I m honest and now I cover closer to 2 1 2 miles one rotation every second my arms are connected to the top so I getting a workout as well the Diabetes seems to be in remission my first AC1 reading with 66 Very high and very dangerous and my last one was 39 which is very normal and non-diabetic I had one problem with my 18 year-old C60 Was the chest strap was being held together with more tape than I think you can buy in B Q I tried a number of places and no one had got back to me so I contacted Tunturi Direct briefly told him my story and they have offered to send me out a strap free of charge on an item that is 18 years old I am completely blown away with the amazing Service and I d like to thank them very very much for their incredible kind offer I really can t recommend Tunturi Enough the exercise equipment has lasted over 18 years for a 20 stone Man and the only thing that s gone wrong is being replaced wow just wowThank you very much Tunturi