Turno Reviews

I reached out due to payment issues and

I reached out due to payment issues and Richard helped me check every transaction in question He was patient and kept me updated Also Tate was helpful in checking the ticket raised and that the payments were resubmitted accordingly Lovely working with these two

Top-notch customer support Vincent

Top-notch customer support Vincent was who helped me last Turn has done well creating a great support group The software is convenient and easy to use

Prompt assistance from Ruby

Ruby was able to help me quickly resolve a concern when I was trying to add a cleaner to my profile She was prompt and friendly

Excellent service

Excellent service Bela was very kind and professional and helped me solve my problem Thank you Bela for your excellent work and to the entire team on duty Thank you

Steven was very thorough in finding the

Steven was very thorough in finding the info i was asking about and very very friendly definitely need more customer service people like him Keep up the great work

Great support thank you Faye

Faye helped me with sync ing my platforms and was fantastic She quickly addressed the problem and then took the time to explain how she fixed it with screenshots Great customer experience Thank you Faye

Andrew was amazing

Andrew was amazing I had a demo call scheduled but my rep had to cancel last minute and I had a TON of questions He answered the ones I shared and sent a message to the proper people to help me get another call scheduled He stayed on the line with me forever Hours of me coming back in and out of the conversation while i was working through stuff He speaks perfect english which when dealing with customer service reps that speak English only enough to repeat what you said and read a script but cant understand what you are actually asking working with Andrew and other Turno reps has been a tremendous breath of fresh air Please keep using native english speakers it makes a huge diffrence

I have to say this platform is very

I have to say this platform is very intuitive and easy to maneuver within When I do have questions or concerns I was able to receive quick responses via the chat communication I was initially concerned about not being able to speak directly with a live person via a phone call but chat is proving to be very effective I ve had great success this far and specifically recently with my interactions with Steven Also early on Gabby was very helpful to me as well