Tushbaby Reviews

Return nightmare and they owe me a refund

I returned a product that was not as described They approved me for a return received my item back and now all of a sudden they will not respond to me when asking about my refund This is such a scam Awful service And they still owe me my money back as they now have the product and I m out close to 80 I would not recommend anyone purchases anything from this horribly run company

was charged an extra 56 after already

was charged an extra 56 after already paying 22 in shipping on an 80 product customer service was dismal and rude they claimed it was for customs and duty which it isn t there is no duty on the carrier as per UPS and max it could be would be under 20 UPS charges a brokerage fee if i had known i wouldn t have gotten this item

FRAUD COMPANY

FRAUD COMPANY They charged my account put my order on hold and did not tell me until I reached out There customer service is a joke I wrote about my experience about their customer service on EVERYTHING They blocked me on social media and deleted my review EVERYWHERE I can bet there are a ton of bad reviews that they are hiding to get keep scamming others for money

Took more than 3 weeks and the courier

Took more than 3 weeks and the courier is still awaiting the item They say this shipped in transit

Have yet to receive 2 orders

Have yet to receive 2 orders although on the website the latest delivery date is supposed to be tomorrow They don t provide tracking numbers but require you to download shopping apps I downloaded both apps checked every day for the last 6 days the apps still can t even find the orders I did an online chat with TushBaby customer service today they won t even ship the orders until next week They did have one item in stock could have sent it in time but chose not to I won t have anything to give at the baby shower now I asked if they would ship the one item in stock but they can t get it to me in time apparently they ve not heard of overnight shipping I certainly hope they get it together and to the mother by the time the baby is born I ll never deal with this company again

9 usd hip carrier sold as their own

9 usd hip carrier sold as their own product for over 10x the cost Factory can be found here on alibaba with an image search

They do not honor their return policy

They do not honor their return policy I ordered from them and the order never showed up They sent me another one and I did get it After getting it I realized it was not going to work for me I requested a refund and they said since they already had replaced the item I could not get a refund I asked about an exchange for a different bag and the answer was no They do not stand on their promise Buyer beware

Absolutely love

Absolutely love this tushbaby carrier product I carried my 7 month old all over Disney with this carrier and it saved my back If you re on the fence get it now

Hesitant to order but glad I did

I was very hesitant to order from Tush Baby when I saw such poor reviews here That s said I investigated the company and saw that it was being shipped inside the United States had Laurie Grenier s stamp of approval and I was able to lose 100 if everything went south The orchid colored hip carrier came relatively quickly and as described I did have a question after my order was received and they got back to me very quickly So if you re on the fence about it I don t know why there were any bad reviews 01 26 2025