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Based on authentic user experiences
Sim
6729 reviews
N/A
9 months ago
Watch out misleading fake discounts
Watch out The discounts are not applied and are misleiding Check you invoices Support not responsive
Mack B
6729 reviews
N/A
9 months ago
refuse to give a refund even if you match the refund policy requirements
didn t have enough features in the full version and you can t even test most of them with the demo which forces you to pay for the full version Then when you don t like the full version they do everything they can to lead you in circles so you can never get your refund processed The only reason I bought this product was because they said they would respect refund requests within 2 week if the client wasn t happy The UI is ok but for the price you barely get any customizability and and the customer service comes off as scammy and want to schedule a call to give me premium service even though that isn t why I purchased the product I purchased because the return policy seemed fair if I didn t like the product Tom you have my email in your system I just want the refund I don t want to waste any more time in meetings or trying to use the product I want you to honor your refund policy not waste my time going in circles Reply 1 TomI m leaving feedback right here for everyone to see Stop leading your clients in circles when they ask for a refund This is a huge red flag to anyone thinking about purchasing your product Even with a 40 discount it was still extremely expensive If you hadn t had a guaranteed refund policy there is no way I would have paid for the product Reply 2 Since I purchased the product through Amazon pay I was able to get a refund through Amazon I would not purchase this product straight with credit card because Tweetful WILL NOT honor their return policy unless you go through Amazon pay and even then it is risky I recommend using Socinator because even though you host it yourself it is only 50 a year and has way more features and isn t nearly as limited as Tweetful Tweetful get your act together
Home Seller
6729 reviews
N/A
9 months ago
They followed porn accounts
They followed porn accounts I changed my Twitter username and password and canceled them Still they sent me 16 emails after
Leanne
6729 reviews
N/A
9 months ago
Continued to charge my card after cancelling
Tweetfull doesn t have a cancellation button inside it so you have to email their customer support to request to cancel They replied to confirm they received my cancellation yet charged me again 3 weeks later and a month later after that When I emailed again to request them to stop and refund those payments they refuse to confirm cancellation I had to issue a chargeback on my credit card Beware Update in response to their reply below I just checked all their welcome emails and there are no instructions in them how to cancel That is a lie And there is no way inside the members area to cancel other than submitting their cancellation request form which I did That is a lie too Nothing they ve said in their response here is true which makes me believe this is operating as an actual scam rather than it being a customer service mixup Once they have your card details on file good luck trying to get them to stop charging them Asking me here to contact them via email is ironic given the many emails I ve had back and forth with them since cancelling after they kept taking payments Update 2 in response to their updated response below just to confirm I followed their cancellation process on May 24th which was to submit a cancellation request via their online form and they replied via email on May 25th confirming receipt We received notification of your subscription cancellation Trying to imply I didn t cancel correctly is nonsense particularly since they confirmed my cancellation but subsequently charged me two more times
Lisa Manlove
6729 reviews
N/A
9 months ago
Just wasn t very self explanatory
Just wasn t very self explanatory I didn t really try though Just wanted something simple
Vinnie chase
6729 reviews
N/A
9 months ago
Complete scam
Customer service is completely uncooperative They make you run in circles without ever offering solutions to problems you re having Complete scam
Bobu
6729 reviews
N/A
9 months ago
Forces to pay refused to cancel my trial
Refused to cancel my trial and no longer replies to get my refund Crazy I was forced to pay their subscription and now they ignored my e-mails when I ask them for a refund
Mike Jones
6729 reviews
N/A
9 months ago
This company is fake it has two
This company is fake it has two websites it says its based in USA but its really based in India The software got me banned from twitter account
Michael Brown
6729 reviews
N/A
9 months ago
scammy company
scammy company the product is buggy and doesn t work the support is useless and they won t refund your money even though the product doesn t work even after they admin it It s a robbery - stay away
Boris
6729 reviews
N/A
9 months ago
Twitter account temporarily suspended
Twitter account temporarily suspended only a few hours I registered their service It was the first time I used a Twitter service Apparently too many follow RT Like Now that the account is suspended it will be very difficult to reach people as Twitter flagged my account