TwentyFifth - UK s 1 Artificial Christmas Trees
Based on authentic user experiences
Tom
6733 reviews
N/A
5 months ago
BEWARE Dodgy company and products
BEWARE Pop-up company fake reviews on their website and zero customer service Avoid We ordered a tree at 420 from their website that looks legit It came quickly and looked great but the lights don t work and transformer smelled of burning Went to them for support and they made promise after promise to sort it Nothing happened Just led on and on Eventually requested refund and return Still nothingLuckily paid by credit card and will be reporting and making a call back on the cardClearly they are importing trees cheap from China setting up a company selling as many as possible
nina riddell
6733 reviews
N/A
5 months ago
BUY WITH CAUTION
BUY WITH CAUTION - I ordered a christmas tree for 289 on the 13th December 2023 it never showed up and when I called the company on the 15th December the answerphone message said we are now closed for Christmas - It actually did turn up on the 18th December but the not knowing was extremely stressful and of course I had to buy a tree to make do at such short notice I opened the box this year and to my disappointment the tree lights are not the WARM WHITE as described but that very bright blue white light It is possibly a faulty light colour changer or perhaps the wrong tree sent out but with no response from the company as yet this is a very bad service and terrible company practice I have emailed the company and been totally ignored I also have a couple of broken branches which for this money is unacceptable Very unhappy all round
Michael Riddell
6733 reviews
N/A
5 months ago
wrong description poor customer service
The lights are described on website as warm white They are not warm they are ice bright like a fluorescent light The company are not interested And if you have any issues with your tree the next year you open it and find the lights not working etc- that s tough as they told me you have had it for 12 months A tree only goes up for 2 weeks in a whole year and my last tree lasted me years Terrible company would not recommend buying from them
Jane Hill
6733 reviews
N/A
5 months ago
Beautiful Christmas tree
Bought a beautiful Christmas tree this website offered the cheapest price It was delivered the next day and it s perfect A great experience with this company