Tylbynatwest Reviews

I have just opened two buissnesses and

I have just opened two buissnesses and I was recommended Tyl and the customer service has been great I had my machines up and running ready to go when I opened both shops

Payment System

I needed a payment back up system for an event and I approached Lee McEnteggart the Business Development Manager Lee had contacted me after I set up a Mettle account the previous year Communication was good and Tyl was set up for me very quickly

Tyl app

Made an enquiry after business hours and received a call back the next day Jahid discussed with me about how I saw Tyl being used in my business and then gave me some options to choose from and no pressure to buy there and then I chose the product and the setup process was completed in a few simple steps with the product live within 48 hours of the initial inquiry

Fantastic service from Peter Jelley at

Fantastic service from Peter Jelley at Tyl We are really impressed the portal and the ease of use for the virtual terminal Thanks Peter and I would recommend Tyl to all

Having recently moved our business

Having recently moved our business banking to NatWest it made sense to move across to Tyl We were put in touch with Verity Gibson who was very patient and understanding and got us signed up quickly and efficiently We were able to start using Tyl almost immediately and have been very impressed with how quickly we see the payments in our account

Exceptional Support from Umar Ashraf

I had the pleasure of working with Umar Ashraf while signing up for Tyl by NatWest and I couldn t be more impressed with his level of support Umar was professional knowledgeable and always ready to assist throughout the process He patiently addressed all my questions and made the entire sign-up process smooth and stress-free

Verity Has Been Amazing

As a company we recently switched over to Tyl By Natwest Verity was appointed to set everything up look after our account From the start she has made everything so simple Verity made the switchover absolutely seemless advised on what to do with our previous supplier We have very rarely needed to contact her to ask questions but when we have she has been there immediately to help out do everything she can to make sure that everything is correct for us If you are allowed to pick choose which adviser manages your account I highly recommend that you ask for Verity if you are looking for a personal service Thank you Verity for making my life so much easier

hi i was looking to get card machine and suraj sorted all out for me and am very happy with his job he did for me well done suraj

hi i was looking to get card machine for my pub and i thought i try NatWest bank and absolutely did the right things as the person who answer the phone name suraj and he take through all the details etc and suraj help me set it all up his absulotly very professional and am very happy thank you suraj

Great customer service

Zain was really helpful even when there was a slight technical problem due to a previous account I had Zain made sure to keep in touch Everything was resolved within 48hrs Great customer service