Udfyn Reviews

This is scammer

This is scammer Order the items now 7 weeks nothing came They provide Indian tracking details but not showing here About to report police

BAD COMPANY

This company is the worst I have ever come across SAVE YOURSELF A LOT OF GRIEF AND DO NOT ORDER FROM THESE PEOPLE TERRIBLE SERVICE IN ALL FACETS OF SERVICE Do not answer messages and do not answer phone calls either

Do not buy from this company

The whole interaction with this company has been a very unpleasant ordeal My order took a month to come and when it did they sent the wrong shirts I emailed immediately and let them know I sent numerous emails that all went unanswered I also left messages on voicemails They eventually responded asking for photos to which I sent a photo from their site of the ones ordered and the ones I received which were obviously different and a poorer quality They said these were the newer ones of that kind but I said no I wanted a refund They then said they would send a return label and have the shirts collected I had to email three times asking where the labels were Again all emails and calls went unanswered When the shirts were eventually collected I heard nothing I sent numerous emails asking when my refund would be processed They sent an email saying 2 to 5 business days After almost two weeks and more emails to them I get one back sayings it has been processed but still no money has been refunded This company has very poor customer service poor communication and poor quality of the items received and returned I would never use this company again and would not recommend them

STAY AWAY FROM UDFYN

BEWARE I cannot speak more unfavourably about UDFYN Appalling product Appalling customer service Appalling efficiency My experience with this incompetent business was shocking from start to finish the whole 4 months after ordering 1 shirt to sample their product Thankfully I only ordered 1 Took almost 2 months to get one shirt quality of the fabric was awful and the artwork on the front was so uneven it was unwearable - unfortunately I cannot post a picture for potential buyers to view what they will be paying for After several attempts to speak to customer support a full refund was authorised and assured it would be processed with 1 week - that was 3 weeks ago My attempts to contact UDFYN via phone email and online chat to follow up on my refund have all failed No-one answers the phone replies to emails or connects online chat - what a surprise Have reported UDFYN to Fair Trading and bank charge back - I strongly suggest anyone who has had a similar experience to do so aswell

I rarely write reviews like this but I

I rarely write reviews like this but I hope it helps someone else from dealing with these people and I really wished I had read previous reviews before purchasing Order placed on 16 11 for staff Xmas shirts Today is 11 12 and still nothing and not even a reply from their customer service 300 down the drain 5 2 25 UPDATE TO YOUR REPLY TODAY Your response only highlights your poor customer service and terrible response times You haven t even replied to my emails and messages from December and yet you have chosen to reply to a negative review on a public forum to try and restore your image You have offered compensation no apology in private to deal with the matter You have also chosen to blame a third party provider regarding the delay in delivery If you check your order diary properly you will note you guys were actually WAY out on your quoted timeframes for production and dispatch To add insult to injury you actually have the nerve to ask for a positive review on the quality of your product Are you actually joking We ordered these shirts specifically for our staff to wear in the lead into Christmas The shirts arrived after Christmas which was a complete waste of time and money If you continue to do business like this you will not last guys Sorry

Would give negative stars if I could

Would give negative stars if I could Udfyn takes your money and provides blank tracking details Poor communication and extremely slow turn around - IF you even get your items Buyer beware

SCAM - do not buy

Order placed a month ago says shipped Aramax can t find order No physical address of company phone rings out this is a SCAM

Sent me the wrong shirts

Sent me the wrong shirts Initial order was what I expected The second order was a complete different shirt that I spent 500 to get printed on Didn t bother opening or checking the second order because I ordered the exact same item which actually wasn t the same once I opened the printed shirts that I got printed on from my own printing supplier Long waiting times in the order as well I called them up to dispute the order The person on the phone said management will call back It s been 5 days now and no one has called Appalling business and customer service The guy on the phone sounds like a kid in his bedroom