Uk Reviews

Parcel gone missing Never arrived

I placed my first order for Bali Body self-tanning products on Thursday April 18th with delivery scheduled through Evri Knowing that Evri doesn t deliver over the weekend and with an urgent need for the parcel before my holiday a wedding I decided to try my luck and diverted it to the nearest parcel shop The online tracking clearly showed the item was about to be delivered late Saturday so first thing on Sunday I left the house only to find out the parcel was not there Later I received an updated notification that the parcel was about to be delivered I went again to pick it up but to my dismay the item wasn t there They advised me to call them every day and check if the item was there Mind you if I had kept the home delivery option I would ve most likely received the parcel on Monday I ve been contacting Bali Body Evri and the parcel shop and none of them knows anything about my parcel or takes ages to respond The online tracking says it s ready for collection but it seems like it s been lost I really needed that delivery by today as I m leaving for holiday and that s why I needed the parcel to arrive promptly Now I m left with no choice but to request a refund I regret not purchasing similar items via Amazon or another shop

I bought the 1 hour express dark tan

I bought the 1 hour express dark tan The guide colour IS BRIGHT GREEN If u want to go out of the door at all with it on while it s developing this isn t for u The green does wash off when you shower but so does most of the colour as well I Won t buy again Iv used loads of tanning products over 20 years and this was probably up there with the worst Can t be bothered returning after hearing all the bad customer service reviews

DO NOT ORDER FROM THIS COMPANY AWFUL CUSTOMER SERVICE

Having used their express tan I decided to purchase their BB face skincare having read all the great reviews After a few days my skin flared up so contacted them via email as no other option of contact Received a reply a week later stating to stop using the product and see my GP I replied asking if I was able to request a refund as I would not be able to continue using it That was 2 weeks ago with no response I had also order the everyday the body whip which is awful and sticky so bad I had to shower it straight off and the gradual tan which is orange and patchy So I now have 4 products which I won t or can t use I will be sticking with il makiage products from now on Excellent products and the most amazing customer service

Terrible

I ordered from them and I decided to return it straight away I spent 5 on delivery without knowing that return wouldn t be include and you have to do it all yourself they just send you an address I had to spend 5 on return and I emailed saying I wasn t happy with that and they ignored what I said It got to them over 10 days ago and I haven t had a email about my product being refundedWouldn t shop there again not worth the hassle Just would like my money back I also only order one product but it came in a box making the return more expensive

First of all delivery isn t tracked so

First of all delivery isn t tracked so First of all delivery isn t tracked so you won t know when it s been delivered or it has been lost Second I have ordered the BaliBody Tanning Oil Watermelon everyone says it smells nice but literally doesn t smell anything like watermelon and has a very weak smell of it Only tried it 2 times Makes me look like a wax doll who is melting everyone can tell i put something on me and it screams Don t get me wrong doesn t have any colour it is clear concentrate but just don t wanna shine so bad I don t think it does anything with my tanning because i get better tan without the product so i didn t use it third times I was in Mexico so I definitely tested out and don t buy it literally will waste your money

They don t post bad reviews on their

They don t post bad reviews on their website I have bought from them twice the shipping was ok but the products are the worst ever The bronzing lotion never dries and gets dirty everything it touches The last purchase body milk is very poor The tan is very uneven and the fade is quick and patchy It s not a gradual tanner like they advertise It s a very strong streaky tan after the first use The only good product is their tanning mitt I don t recommend this brand at all

THE WORST customer service I have ever

THE WORST customer service I have ever experienced my packaged never came and they never bother to answered back to my e-mails so basically just lost my money for nothing I really wish I ve read all of these reviews before I ordered from them

I only rate 1 because of the shipping

I only rate 1 because of the shipping Don t recommend buying from their site it takes forever to arrive will arrive when you don t need it anymore

If I could give no stars I woul have

If I could give no stars I woul have I placed my order one week in advance to make sure I get it on time paid 6 for express shipping which on their website states 1-3 days Day four I called DHL as tracking was showing an error long time on the phone they said it was not even passed to them yet spent 8 on call costs Waited one more day contacted Bali Body who first advised it s on the way No use for me now was I was going away Contacted Bali body again and they said package is lost and they will send a new one out No use for me now as wanted it on holiday Please beware as it will take ages to come if it arrives at all