Uk Reviews

Burberry disappointment

very bad and poor services the value given to me is as much as the money I paid I absolutely do not believe that their products have passed quality control Product quality and durability is a complete disappointment

My mum s iron set on fire at work and

My mum s iron set on fire at work and all their supervisor at night shift say is to grab another one My mum burned her hand no first aid was called no incident report no investigation nothing She was also just dismissed from work for feeling poorly what increased her blood pressure due to high temperature on site Her Team Leader wrote the resignation and asked her to sign it Following up she met with one of the higher managers to see if she could come back to work he promised to get back to her before Christams and as of today 16th of Jan no further contact was made by Burrbery HR department Also she was not paid for her outstanding holiday she accrued No p45 or Return to work date No notes from the meeting she have had with the manager before Christams Please think twice before applying for a job there as you will be just an ant or a number in this big corporation with no Work Union

Very bad experience in their store in Noventa di Piave

Very bad experience in their store Noventa di Piave Italy Security didnt let me inside 100 on a national basis even if im loyal customer to luxury brands there i had only problem with Burberry Never buy again from them

Poor quality sneakers

Always wanted Burberry sneakers finally got them as a gift but what a disappointment cant wear them longer than 30 mins as feet gets so achy also sweaty didnt expect that from high price sneakers Also started ripping already Very disappointed

Appalling customer service not as high-end as they appear to be

Not even the courtesy of a reply to my letter addressed to their CEO a copy of which follows Dear Mr SchulmanI am writing to you regarding the response I received from Burberry following my request for a quote to repair my Burberry long gabardine coat purchased over twenty years ago copy of emails attached AS a high priced item now costing over 1 600 to replace I am deeply concerned that no long-term service backup option was presented at the time of sale which is particularly important considering the potential cost of replacing such an item I believe that given the significant investment required to purchase this product the customer should have been made aware to hold onto the sales receipt for decades that followed Please advise how we can successfully proceed further with the necessary repairs to my coat I look forward to hearing from you Sincerely Signed

Avoid unless you want cheap quality

Wish I would have read the reviews on here first Ordered a product that when arrived looked nothing like in the pictures on the website Had marks on the box fingerprints on the lenses Then you phone customer service to be told no one is available You contact them through WhatsApp they say email them You email them they say phone customer services Take your money the palm you off Cheap quality of pattern sunglasses

Poor Quality for the High Price

I have recently bought a couple of T-shirts at Burberry in Bicester village they are so elegant and look highly qualitative Unfortunately the threads are coming off randomly at different spots after only wearing it for once and I didn t even strike it to any metal nails or sharp surfaces I have been to the Bicester shop and explained the situation to the manager and they have exchanged it but said that they are going to do it only as a one off gesture Now I have encountered the same issue on my other T-shirt too and I am afraid of going to the shop as I was told that they wouldn t honour it again I have seen that the same issue has been noticed by another customer on google review

staff at the regents st branch are

staff at the regents st branch are helpful and professional

Quality clothing and great delivery

Just bought a puff trench and the quality is fantastic Next day delivery no issues WhatsApp service is great as you are chatting to someone within 4 minutes No issues with the clothing previously purchased in the past or the current ones