


Based on authentic user experiences
NICK Leventis
6730 reviews
N/A
8 months ago
This company is very sneaky AVOID
This company is very sneaky with their ways Reselling items and charging YOU to return them Not only this but you have to spend money printing out and organising everything to return Their way or no way For a company who charges premium for everything this is frankly comical I will be disputing this but stay away from them they ll screw you over one way or another
Kim
6730 reviews
N/A
8 months ago
Petition to get cettire shut down say I
STOP ordering from these people they deserve to go bust when good companies like matches were forced to They DO NOT care about the customer at all They talk about supposed quality control then how is it I was sent the complete opposite item to what I ordered Lo and behold to return a mistake THEY made I had to pay 20 ahaha a joke rigjt Terrible company run by terrible people staffed with terrible people Need I go on They are obviously part time scammers
Camilla Bergholdt
6730 reviews
N/A
8 months ago
Never have I ever experienced a return
Never have I ever experienced a return policy this basI purchased 4 different items but had to return two of them - I were supposed to get back 4 004 05 DKR but they refunded after 5 weeks only 1 753 DKR I mean SERIOUSLY This is extremely unprofessional and I strongly advise against purchasing from this company It seems legit but is run by frads
customer
6730 reviews
N/A
8 months ago
DO NOT BUY FROM THEM
2 weeks after still no update Everybody else here is correct Trash Service Contacted twice and no reply Probably a money laundering company Trash Trash Trash
Kristina Krevska
6730 reviews
N/A
8 months ago
Extremely bad platform
Extremely bad platform I have purchased loafers wrong size returned the same day I got it They hold the return for 10 days and then send them back to me without any explanation why return was not accepted Horrible company
Al
6730 reviews
N/A
8 months ago
EXTREMELY SHADY BUSSINESS
This company operates an EXTREMELY SHADY BUSSINESS By making a purchase with cettire com you agree that your rights under the consumer act will be HEAVILY violated They simply DON T offer a refund no matter what They will FORCE you to purchase from them and block your money in a voucher I ve opened a claim in the small court in England and sueing their CEO Dean individually DO NOT BUY FROM HERE REGARDLESS OF THE PRICE
Nicci
6730 reviews
N/A
8 months ago
Damaged product terrible service
Bought some Jimmy Choo shoes that arrived damaged Tried to contact Cettire for a replacement shoe customer service has been awful Taking weeks to reply and have now just said I can return them for them to review they will consider store credit despite me contacting them with photos the day that I received the shoes No apology no offer to repair or replace we are now 2 months down the line Dreadful company Avoid at all costs
Thomas
6730 reviews
N/A
8 months ago
By far the worst customer service I
By far the worst customer service I have ever encountered in my life I purchased a 300 pair of shoes from them and when I returned them because they didn t fit they rejected the return saying they were used The only place I used them was in my bedroom to try them on If you re thinking of buying from these people don t or you may get robbed like I did
Paul Checklin
6730 reviews
N/A
8 months ago
Terrible
Terrible ordered coat for my sons birthday week later get a message to say it s out of stock then they want up to 10 more days to refund money Won t be buying or attempting to buy from here again
Matthew Tutt
6730 reviews
N/A
8 months ago
Scammers
Do yourself a favour order your luxury goods from a reputable company like End com or similar Who s prices may be slightly higher but offer free returns and you know will be genuine Unlike Cettire Absolute scam artists You order items that come from a variety of suppliers at different delivery times lead times unknown You pay 20 delivery 20 returns even if the mistake is theirs and they don t refund cash which surely is illegal I m out of pocket and mad I didn t read these reviews first I mistakenly read the non uk trust pilot Never again and neither should you Also you can get a feel for how much a company care by whether they have a valid counter argument to negative reviews Their silence is deafening Avoid at all costs and stop these Charlatans trading in the UK for good