Uk Reviews

Never have I ever experienced a return

Never have I ever experienced a return policy this basI purchased 4 different items but had to return two of them - I were supposed to get back 4 004 05 DKR but they refunded after 5 weeks only 1 753 DKR I mean SERIOUSLY This is extremely unprofessional and I strongly advise against purchasing from this company It seems legit but is run by frads

DO NOT BUY FROM THEM

2 weeks after still no update Everybody else here is correct Trash Service Contacted twice and no reply Probably a money laundering company Trash Trash Trash

Extremely bad platform

Extremely bad platform I have purchased loafers wrong size returned the same day I got it They hold the return for 10 days and then send them back to me without any explanation why return was not accepted Horrible company

EXTREMELY SHADY BUSSINESS

This company operates an EXTREMELY SHADY BUSSINESS By making a purchase with cettire com you agree that your rights under the consumer act will be HEAVILY violated They simply DON T offer a refund no matter what They will FORCE you to purchase from them and block your money in a voucher I ve opened a claim in the small court in England and sueing their CEO Dean individually DO NOT BUY FROM HERE REGARDLESS OF THE PRICE

Damaged product terrible service

Bought some Jimmy Choo shoes that arrived damaged Tried to contact Cettire for a replacement shoe customer service has been awful Taking weeks to reply and have now just said I can return them for them to review they will consider store credit despite me contacting them with photos the day that I received the shoes No apology no offer to repair or replace we are now 2 months down the line Dreadful company Avoid at all costs

By far the worst customer service I

By far the worst customer service I have ever encountered in my life I purchased a 300 pair of shoes from them and when I returned them because they didn t fit they rejected the return saying they were used The only place I used them was in my bedroom to try them on If you re thinking of buying from these people don t or you may get robbed like I did

Terrible

Terrible ordered coat for my sons birthday week later get a message to say it s out of stock then they want up to 10 more days to refund money Won t be buying or attempting to buy from here again

Scammers

Do yourself a favour order your luxury goods from a reputable company like End com or similar Who s prices may be slightly higher but offer free returns and you know will be genuine Unlike Cettire Absolute scam artists You order items that come from a variety of suppliers at different delivery times lead times unknown You pay 20 delivery 20 returns even if the mistake is theirs and they don t refund cash which surely is illegal I m out of pocket and mad I didn t read these reviews first I mistakenly read the non uk trust pilot Never again and neither should you Also you can get a feel for how much a company care by whether they have a valid counter argument to negative reviews Their silence is deafening Avoid at all costs and stop these Charlatans trading in the UK for good