Uk Reviews

HORRIBLE company STAY AWAY

HORRIBLE company STAY AWAY This company sells tickets that are not available then asks you to pay much more money because the airline hasn t confirmed the original the price The worst part is that they do all this while you re stranded at some airport PLEASE STAY AWAY FROM THIS SCAMMERS

Stay away from this company

Stay away from this company They are a fake company They never reply I paid 700 dollars for a ticket Which I never received and they never answer calls or emails Fake website and they are a completed scammers Don t give me a fake respond here And the website which directed me to this company was WEGO Be aware people

electonic ticet

hello my name is Mimoun Sebaa i need help from u i buy ticket in Lucky2 go but i write wrong date of birth i put date08 not18 i call agency but they not answer me my booking number is LOKXITcan u pease help me because i have soon fly and i not wanna problems i call in uk 2 days is ring but not answerThank you soo much fo help please

Shocking service

Shocking service They never answer the phone or emails I received 1 email response saying they would contact me within 72 hours and that was on the 2nd September I m still waiting Can anybody advise which governing body to contact to report them and get answers

NOT TRUSTED WEBSITE

NOT TRUSTED WEBSITE WE USED TO ISSUE TICKET BUT NOTHING RECEIVED TILL WE CONTACT THEM IN ALL EMAILS NO ONE REPLY OUR BOOING WAS EXIST ON OMAN AIRWAYS WEBSITE PENDING NOW NOTHING VERY VERY VERY BAD COMPANY I ADVISE EACH ONE GO TO HIS BANK AND RAISE A COMPLAIN TO RETURN HIS MONEY QPGWQU

Book your ticket directly with your airline instead

I understand that the situation with COVID-19 is difficult everywhere and for everyone but since every government everywhere suggested not to travel at this time at least they can give us half of our money back or make sure we can reschedule our trip for a better time without additional costs The airline I was supposted to fly with said that we can reschedule our flight free of charge to some other date When I contacted the customer service at lucky2go - they offered to reschedule but for additional charges which were higher than my current ticket price When I refused to do so I asked for half refund at least and they replied According to the airline s policy your ticket is non refundable Well guess what According to the airline s policy I ALSO have the right to reschedule my flight free of charge but you ignored that part Never again In the future I will book directly with the airline

I have tried to get in touch with the company but no response

I have tried to get tin touch with the company on numerous occasion phone contact form The status of my ticket says awaiting payment even though I have paid If the payment didn t go through I don t mind re-paying but no link for repayment is provided How long before someone contacts me I understand that the COVID-19 situation is a pressing one but there has to be a way for the company to get the answers necessary

refund

I received a email about refund It is told me that I will get my refund as soon as possible However until now I have not receive the refund and my flight will departure tomorrow Plz refund me as soon as possible before tomorrow Thanks