Ukbedsdirect Reviews

Bed was not as advertised and customer

Bed was not as advertised and customer advisor was quite rude and defensive Advise would be to get them to send you customer pictures or samples prior to order Also quality ain t the greatest

Would not recommend this company

Would not recommend this company Ordered an Atlantis Ortho mattress - described as medium comfort rating We have an Atlantis ortho on another bed so thought we knew what level of comfort to expect Mattress that arrived is rock hard - even firmer than the existing firm mattress we were looking to replace It doesn t look particularly well made either The firm has not responded to any of my correspondence I have written to them twice now The website does say that they don t accept returns however as it wasn t as described we thought they would be more accommodating and helpful But sadly - no

Don t order from this company THEIFS

Paid for a double bed and matching ottoman It states delivery is 7-10 working days I waited longer When I emailed the company they were quick at responding but very unprofessional in their replies When my delivery finally came the bed arrived BUT NO ottoman I have emailed the company enquiring about my missing ottoman just waiting for a response Will update further if successful or not UPDATE It turns out when I was making the bed i e putting bedding on the bed wasn t assembled properly which I paid for the individual slats were just placed in Moving freely There is screw marks indicating where the screws should go BUT haven t I have sent numerous emails in regards to my missing ottoman and the assembly of the bed to have NO RESPONSE Quick enough to reply beforehand but chosen to ignore me since delivery I am now 199 down AND NO ottoman Absolute theft

Excellent company

Excellent company From making the purchase to delivery and installation They called to warn me that the size of the headboard may not go up the stairs in one piece so it would be better to have it made in two pieces The staff were very friendly and helpful We purchased the Grand Evelyn ottoman bed with the 2000 spring mattress The bed itself is exactly how the picture looks on their website and the mattress is very comfy I was kept up to date as the bed and mattress was being made and they EVEN delivered early because we were going away If you are planning to buy a new bed I highly recommend UK Beds Direct and will definitely be using them again

Excellent service

Excellent service delivered and assembled upstairs with no issues and quality product

Selena Bed

Placed the order through the phone not the website and everything was perfectly fine Very happy I ordered Selena bed and also asked for a few extra inches high on the bed base The man I talked on the phone was very professional and correct and the order arrived very quick I would recommend to anyone and the material of the bed is amazingly good It completely changed the look of the room and the quality of the sleep Did not order mattress

10 10 bed

Delivered the bed on time made to measure and joined it all together too 10 10 service and great quality mattress and bed

I cannot recommend this company enough

I cannot recommend this company enough They went above and beyond and ensured the design of the beds were perfect They provided me with two luxurious beds and delivered the beds on time