UK Building Supplies Home Hardware Store Online Fixings Direct
Based on authentic user experiences
TREVOR DRAPER
6737 reviews
N/A
6 months ago
Took over a week to deliver and then
Took over a week to deliver and then sent the wrong items a completely different brand quality Trying to contact but their phone line is just ringing without answer Would not recommend and will not be using again
Chris Bailey
6737 reviews
N/A
6 months ago
Not good
Unable to contact them phone number unanswered emails ignored Then made me pay 7 return postage had to use paypal to make a claim Do not buy from these people
Lee Boocock
6737 reviews
N/A
6 months ago
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANYDelivered the wrong size bath Spoke to them to inform them I got a reply on live chat they had no stock of the correct size Tried to convince me to keep it or have another type then when I wanted a refund because they didnt have the correct size bath The phonelines and chat live went AWOL I have had to sell the bath independently and order from another company at a loss This company is a joke
Stephen Wylie
6737 reviews
N/A
6 months ago
The website seems to be a scam
The website seems to be a scam I placed an order but it didn t arrive by the latest date given on the order I couldn t contact the supplier website can t handle non-deliveries when I phoned the telephone system wasn t available as it was being upgraded and an email didn t get a response - so spent my money for nothing in return - not good When I looked at the Fixingsdirect webpage for the product today it showed that 5 had been sold in the last 24 hours The website also shows that it gets 4 5 stars on TrustPilot
Jason B
6737 reviews
N/A
6 months ago
Very poor company do not answer the
Very poor company do not answer the phone states phone is being updated sent tracking info to get a refund tried four times to contact them via email but failed to get a reply also got proof of item being returned back to them and signed for Will not be dealing with these again still no refund
Sue
6737 reviews
N/A
6 months ago
UNABLE TO CONTACT NO CUSTOMER SERVICE
I ordered on the 26thNovember there courier Everi has not delivered now 10th December promised every day Telephone at fixings direct is answered by a message New phone system being installed now 2 weeks still the same message live chat on line they take 4-5 days to answer DO not use as No accountability unable to make contact cancelled order No answer materials needed to repair stove NO heating
John H
6737 reviews
N/A
6 months ago
No customer service
Weather bar was not as advertised and has holes in it No good to me but no reply to the customer service or emails Terrible Also advertised as 4 ratings on trust pilot which is fraud
Andy Barlow
6737 reviews
N/A
6 months ago
Wish I had read these reviews before
Wish I had read these reviews before ordering Ordered a hinge which was stated to be same day despatch on the website It took 29 days to arrive It did at least finally arrive and the product was correct No response to my emails Will use someone else next time
CHRH
6737 reviews
N/A
6 months ago
My order hasn t arrived
My order hasn t arrived emailed and no reply Phone line is out of order Evri also not responding
John
6737 reviews
N/A
6 months ago
Would give a zero star if could
Would give a zero star if could On website Trustpilot listed as 4 5 stars so different here Ordered floor wash No delivery contacted via chat as no phone line They said on way No delivery Recontact They said on way Wrong product arrived Contacted They asked for product back - at my cost Said right product on way Sent back wrong one No product arrived They said not received return I sent picture of delivery of returned item Silence Contacted my payment method giving all details and received refund but not for the postage to return the items Scam site