Ukwheelslimited Reviews

TERRIBLE

I ll be honest I question the legitimacy of these previous reviews based on my experience with the dealer today Having booked a viewing for a Nissan JUKE I visited the dealer and a very grumpy looking male by the name of Mohammed showed me to the vehicle I viewed the car before asking to test drive it like any customer would with the intention of buying a car Mohammed was hesitant and asked me to come into the office to view the paperwork before doing so Once the paperwork was viewed I again politely asked if I could take the car for a test drive Mohammed looked at me huffed in disgust and asked what is your intentions with the test drive I was so perplexed by his attitude that I was already put off at this point What salesman asks for your intention with taking a potential 10k investment for a test drive prior to buying it He said well you know people ask to test drive a car then do not buy it I m sorry Mohammed but I am NOT going to buy a car prior to test driving it Furthermore I am sure there are legitimate reasons why those who have test driven your cars have not ended up purchasing it Honestly this had to be one of the worst sales experience I have ever encountered Mohammed is an embarressment to the car sales industry and should look for a job that is not customer-facing The car which I viewed was actually a nice car and I was very close to making the purchase HOWEVER with my experience with Mohammed I decided NOT to bother in the end and have since placed a deposit on an alternative Thanks but no thanks Mohammed

The one star is extremely generous

The one star is extremely generous No option to test drive was given no standard warranty so I had to spend nearly 800 for 15 months of warranty Then the car had so much wrong with it but they refused to take it back and it took a huge fight to get them to fix it but know this - they didn t tell the truth about what my rights were as a consumer telling me I d contracted myself out of the consumer rights law which wasn t true They lied when they said they were part of the AA accredited trusted garages scheme when they weren t signed up to it then despite it being on their adverts They are now and the AA are now fully aware of what they did and I hope this prevents them treating future customers badly They said they d fix the car then I found out only the air conditioning had been approved They gave many excuses threatened me with the police if I didn t give their courtesy car back but I didn t want to return it until it had all been fixed brakes battery tyres I did return it but the tyres weren t fixed despite their report saying they were fine for a second hand vehicle The point was they were different from the report which was given to me at purchase The term buyer beware should warn you here I d not recommend them at all I ve still got the car but it s still got things wrong with it I severely regret the day I bought it Buyer beware I d never go back to them Not in a million years Knowing UK Wheels they ll probably threaten me for writing this review The one star is for the courtesy car I ll give them that

Just a pain in my neck

Just a pain in my neck trying to call them they hanged down my call telling me that they have no time to speak to me they are talking to their customer Today l am no longer a their customer Especially that old man The day when l made that payment he even offered us tea Today he is even rising his voice at me They don t have any customer care at allAnd they really dont careToday you are claiming that l did not give you my account numbet are you sure off that This Edgware branch salesmen I really don t know what to do

Very professional dealer they sell very

Great service and very professional and helpful

TOP NOTCH DEALER

Very professional dealer they sell very high quality of cars they got me the best deal today on finance and got my dream car will recommend to anyone who s looking to buy a car Thanks guys

Very knowledgeable dealer

My experience with them was absolutely good cars are in good condition and their customer service is perfect will recommend them to others

I recommend Ukwheelslimited

Staff from the dealership are very professional with good customer care The handover was just quick and smooth The car is in perfect condition and I am really really enjoying my new wheels

Amazing dealer very professional team

Amazing dealer very professional team they went above and beyond just to make sure I will be happy customer with my new car