Ullakulla Reviews

Absolutely awful do not use

Absolutely awful do not use Ordered a cooker hood in April Was delivered no problem Now 6 months later am receiving letters from debt collectors claiming I owe money for a delivery charge Now at no point when ordering was I told this and no documents received from your company state this either Absolutely awful and now trying to get this charge wrote off Do not use

SCAMMERS AVOID PLEASE

SCAMMERS PLEASE AVOID DO NOT USE THEY WILL ROB YOU Couldn t put 0 stars they hide behind adverts for other things you think you are paying postage for something else Next u know money s going out of your bank I m lucky I reported it and got my money back from fraud ever though they tried to deny it showing evidence etc except I m in Scotland not America which they d for my address as and couple other things Also I has evidence too I ve been scammed before so I also screenshot everything Plus if I joined you we re is the gift I was meant to receive AVOID AT All COSTS To your reply I did not wilingly sign up thankyou i thought i was paying postage for a prize from currys yu hide behind things only once i had payed did i find out what you had done i would not have signed up to your company you have nothing of interest to me also when i went on a link of yours it was flagged as a scam

I do not recommend

I do not recommend I bought 2 bags and after I paid I noticed a lot of complaints on the internet I called to cancel the purchase and the person who helped me was very rude Saying I should contact via email However the email I received after making the purchase could not be answered I called to find out which email I should write to and the woman who answered the phone was probably having a bad day because she was totally rude and hung up the phone I called again and she just turned the phone back on after 3 more attempts she answered and I immediately explained that I just wanted the email Anyway she sent me the email I canceled the purchase but only after 11 days my money that was pending was released Rate stores that treat the customer like they are trash because they just want the money and then don t want to solve the problem in a polite way I don t spend a penny at this store just for the customer service Unfortunately I can t prove how the phone conversation went but I can prove my purchase which I canceled The site reported my review saying it is not true which doesn t surprise me they don t want a USEFUL recommendation to a HORROROUS service Order nr 11848209 11-222 stk monopoly h ndbagage - pris 679 98krI talk with Marcus by email he was nice and cancel my order the lady at phone i never wish to talk again For this reason i never will buy at this website because of this lady-Update SAY TO THIS LADY she have a bad atitude and she lie not more for talk about this shop when she not lets me to explain what kind of information i want and be rude and now lie can see what kind of support can have of this place Wish good luck to the bussines but not with my money Lie for keep the bussiness is not the smart thing to do

Disgraceful Advertising Scam

I entered a competition through a company called ACtiveyou and was told I d won a prize from Ullakulla which was some sort of set of cosmetic skincare products I was asked to pay 2 for postage and then the goods would be sent Next think I know is that I ve been charged a subscription membership for 1 month at 35 95 and this has gone through my credit card I think this is disgraceful and both these companies should be ostracised or fined for false advertising

Not Recommended

I wouldn t recommend buying from this outlet in the strongest terms The customer services were arrogant and obstructive and made it impossible to return a faulty appliance I have wasted a considerable amount of money on an appliance not fit for purpose and at the dictate of customer service impossible to return for a refund Do not be mislead this is a UK trading company it is not and thereby lays the problem I ve given up the fight which is probably a tactic of customer service and they are excellent in that regard

I m not sure what happened but I had

I m not sure what happened but I had paid 1 for a delivery of Jo malone perfume I didn t receive anything so I assumed well nothing is free and forgot about it then I noticed 39 55 taken out of my credit card I have now cancelled but not received a refund I asked for stay away and be careful when buying

Response to Sellers comments

At least you managed to address me by my correct name Other than that I shall yet again disregard the content of your response as a nonsense I have previously requested that you refrain from anymore comment or contact please adhere to my request My review and its content remain unchanged The matter is closed Chris Miles A response to my review was sent to me by Trust Pilot I would like to reply here in the absence of an email address to UllaKulla dk Firstly my name is not Pauline Secondly I would refute your comment that I was offered a refund on my appliance I was not Furthermore I must comment that your Customer Service is at worst inept and at best incompetent and the attitude most rude and impertinent You really should get your facts right before attempting to defend yourselves I stand by my review as an accurate and true account of my unfortunate experience with this seller Never again and not to be recommended

I originally paid 2 50 for postage for

I originally paid 2 50 for postage for an item which I never received To then be told that it s every 30th payment who will be lucky enough to get this I found this out after they took 39 55 straight out of my account for a service that I never knew I was signing up for I have asked numerous times for this to be refunded which most companies would honour as I have not and have no intention of using This is really unfair and a very underhand way of doing business and treating customers It has been a complete waste of my time and an even worse way of taking money from people The replies I ve had have been very blunt and unhelpful I still would like this refunded Wouldn t mind so much if the item that I paid postage for had arrived This is basically a trick and and very scammy way of obtaining cash and I m very disappointed My advice would be to steer clear All the best

SCAM

SCAM If I could give them no stars I would I believed I had won a phone and was asked to pay 2 for the delivery which I did only to have 35 95 taken from my account a couple of days later straight away I emailed them to say I wanted my money back they responded saying I would like to remind you that UllaKulla co uk do not reimburse GOLD membership if we haven t received prior notice of cancellation Renewal occurs only when a trial period expires and we have not received prior notice of cancellation A prepaid membership is not refundable since you get access to the service immediately after registration Well I sent more messages asking for a refund and even provided them with their T Cs 7 Right of CancellationIf you cancel your subscription you will get your money back You may cancel your subscription if you have not used it within 14 days We will refund the amount to you without undue delay and no later than 14 days from the day we have been notified that you wish to cancel the agreement We will refund the money with the same means of payment that you used at the time of purchase unless otherwise agreed Also advised that I have not used your serviceI did not knowingly enter into a subscription I paid 2 delivery charge believing it was for postage costs for a phone I had wonI want a full refund of the funds taken from me and or the phone No where does the above terms specify what type of subscription it covers so I take that to include the subscription you entered me into unknowingly They then refunded me the full amount Please beware SINCE LEAVING REVIEW Message from themHi Cassie Now as your query is solved would you mind removing your Trustpilot reveiw Thank you in advance and a nice weekend to you I have no intention of removing my review it is a honest account of my experience with this company