Ultraframe-conservatories Reviews

Chose the correct installer

We have used Ultraframe products for over 20 years we recently had a time sensitive project and Ultraframe delivered to us quickly and provided site assist to ensure we could get the roof installed as quickly and efficiently as possible for a very poorly client The roof looks great and the customer is over the moon We have never had any problems with Customer service or product and will continue to use Ultraframe as if installed properly it is a great product

Really pleased with our Ultraframe

Really pleased with our Ultraframe Classic roof - I have also been lucky enough to have visited the Ultraframe factory to see where the roof was being made and was amazed at how big the operation is - they even make full house roofs Big thanks go out to Craig Keighley who has the most amazing knowledge of the products and a true passion for his company

Top quality products and service

Products are as good or as bad as the people installing them with companies being only as good as the ongoing support that they provide their customers should a problem occur Every Ultraframe product comes with a fitting manual with further access to products technical manuals as well as installation videos on their trade website They are very specific about how their products should be installed depending on where you live in the country Read the manual watch the videos work to a plan and you shouldn t have a problem but if you do they are there to offer advice It is continually reassuring for us to have access to the guys in the technical support team at Ultraframe who are able to provide excellent customer service through their extensive product knowledge which is a major benefit to us as well as our clients Realistic - Ultraframe Approved Installer for Devon and Cornwall since 2012

Great company

We have been working with Ultraframe for over 10 years now and couldn t recommend them enough Their products are market leading their after sales support is second to none and the marketing team are fantastic I really couldn t praise Ultraframe enough

Fantastic Product

Fantastic ProductFantastic Product Meets all the new regulations so I had no issues with building inspectors We now get to use our extension all year round When I read the bad reviews on here 99 of the time it is down to poor installation not the actual product itself Then the end user is expecting Ultraframe to put it right when its actually the installer that has caused the issue I received great customer service from one of their approved installers I also received great customer service from Ultraframe themselves when I requested the U Value documents I would highly recommend the Ultraroof

Fantastic roof

Fantastic roof saw so many before making my choice and nothing came close to what was demonstrated to me Wouldnt have another roof mega happy Craig Keighley deserves a special mention for all his help Thankyou very much

Exceptional Quality and Industry-Leading Expertise from Ultraframe

As an approved Ultra-installer we have had the privilege of fitting 10-15 Ultraframe roofs per week and have accumulated extensive experience by installing thousands of their products over the years We can confidently say that Ultraframe is a world-class company and their conservatory orangery and single storey extension roofs are unrivalled in the industry One of the standout qualities of Ultraframe is their commitment to research and development R D Their continuous innovation and new product developments have elevated the industry s capabilities to meet the evolving demands of the market Ultraframe consistently sets the benchmark for quality performance and functionality ensuring their customers receive the best possible solutions for their needs In our vast experience we have found that issues with roofs are often the result of installer or surveyor error However by following Ultraframe s guidelines as an Ultra-installer problems are a rarity I would like to extend a special mention to Craig Keighley our highly supportive Account Manager and Andrew Thompson R D Director at Ultraframe Their invaluable contributions have not only benefited our company but also had a profound impact on the industry as a whole They exemplify the dedication and expertise that Ultraframe brings to every project

Tech Support

Yesterday quite late in the day I sent a request to David at Ultraframe s Tech Support department knowing they are always under pressure I didn t expect a reply for a few days How surprised was I to receive a detailed drawing in response an hour later when it was out of hours Great service Thank you DT KB Glass