


Based on authentic user experiences
Randall Payne
6731 reviews
N/A
1 year ago
Worse place to shop
Worse place to shop Been waiting on my new balance shoes 2 weeks Says they haven t shipped yet They have no support line so it impossible to find out why it s held up
Randall Payne
6731 reviews
N/A
1 year ago
Raffles are horrible
They only let certain people win raffles Like my money I spend doesn t matter It s unfair They only let the people marking the shoes up 500 win Save your time
Bob Brown
6731 reviews
N/A
1 year ago
Scammers
Scammers I got a Thank You for my purchase email It included a link to track the order dead and one to go to their web site dead Never got a shipping notice at all in the 8 days since the order Never do business here Nobody but thieves and scammers here
Abd
6731 reviews
N/A
1 year ago
Had two orders cancel
Had two orders cancel Saying it fraud They need to be put out of freaking business All they support is bot users for there profit
Hans T
6731 reviews
N/A
1 year ago
If i could give -10 stars i would do
If i could give -10 stars i would do Worthless store Send me a missmatch and they don t fix the problem
jacob kok
6731 reviews
N/A
1 year ago
Undefeated SUPPORTS BOTTERS
Undefeated canceled my order for the Jordan 4 Oreos without any notice and they have not responded to any of my emails They allow botters to constantly checkout but for people who just want a pair for personal they will cancel your order
Moe Dollas
6731 reviews
N/A
1 year ago
O if I could horrible company ordered
O if I could horrible company ordered pair of af1 they came with wear and tear like someone wore them now all customer service is saying there s no defects when there alot of marks and stains
customer
6731 reviews
N/A
1 year ago
I purchased a pair of yeezy 700
I purchased a pair of yeezy 700 I got confirmation email for purchase and immediately after they canceled my order I logged into my account and it said my shoes were canceled due to fraud Undefeated doesn t have a direct customer service number so I had to email them I emailed them a copy of my ID the debit card I used as well as an utility bill and I still haven t received an email back This happened this past weekend I think it s totally unfair that they could let such a thing happen without verifying whether or not it was in fact fraud
John Hirko
6731 reviews
N/A
1 year ago
Scam Return Policy
Purchased a pair of Nike Dunk Lows from the local store in Phoenix and they were a little too big I had worn them for a grand total of about 20 minutes but according to the store because I did that I couldn t exchange them for the smaller pair Now mind you the receipt explicitly states the shoes can be returned within 7 days so long as you have the receipt and they re returned in the original condition But they re clean and look the same as when I got them but the store continued to tell me no and find reasons why I couldn t return them I will be filing a chargeback with my bank in order to get my money back since they chose not to allow me to do a simple swap
Denys Tereshchenko
6731 reviews
N/A
1 year ago
Borderline scam
Ive never had as many issues with my order as I ve had with Undefeated Their customer service is basically there just to tell you that they can t do anything No matter what your issue is dont harbor any hope that they will assist you Absolutely ridiculous I placed an order for a pair of shoes and after i went through my paypal payment window it showed two duplicate orders I messaged them the next minute to cancel one of them As you may have guessed they said theres nothing we can do DO NOT BUY FROM THIS PLACE