Based on authentic user experiences
Julie Caldwell
6732 reviews
N/A
8 months ago
NOT Nationwide Delivery
I spent a considerable amount of time sourcing 8x4 sheets of grooved MDF panelling for our new extension build A week ago I came across Uniboards and their price was very competitive I tried to do an online chat about delivery but got no response I set up an account and had my default postcode as AB56 I was encouraged by their Nationwide Delivery statement on the shipping page and got as far as the checkout page where it clearly showed a 50 delivery charge I left my basket with the panelling in it and discussed with my husband about adding the insulation sheets we needed and get everything in one delivery The previous day according to the shipping page this would have brought the delivery cost DOWN to 40 however it had now increased to 85 I emailed Uniboards on Friday no response Tuesday no response and again today before being told they DON T deliver to AB56 It s outrageous - a week of my time wasted waiting for a response to be told they now won t even deliver We have had goods from the south of England delivered even at no cost although I expected to pay some delivery without issue from other companies When will the few stop acting like towns and cities above Edinbugh or Glasgow doesn t exist
Ribby
6732 reviews
N/A
8 months ago
Shocking company
Shocking company Rang to enquire about my delivery that hadn t arrived and was told it could be with me tonight - then they changed their story and said 2 days - when I questioned this they stopped talking to me and put the phone down on me I called back and they still wouldn t talk to me - disgusting customer service and a seriously expensive 65 delivery charge too Not a happy customer
customer K
6732 reviews
N/A
8 months ago
Do not deal with this company
Do not deal with this company This isn t just a review this is a warning to people not to spend any money at all with this company They have taken an online transaction and they haven t or won t deliver items that have been purchased They are now ignoring us and refusing to answer calls and our requests to deal with this promptly We are now issuing an official default of payment protocol to their merchant banking service as they have broken payment service regulations I would advise anyone that if this company doesn t fulfil their contracted FCA obligations that they do the same These unprofesional people will be marked down by service regulations and their remote or online transaction facilities will be stopped imediately under FCA financial conduct authority investigation protocol I will add further details of this soon subject to a satisfactory resolution Regards Karl
Ben
6732 reviews
N/A
8 months ago
Would give zero stars if I could
Would give zero stars if I could - DO NOT order from this company They took our money for an order on the 5th December and have disappeared They have not responded to phone messages or emails Have reported to the bank and GOV spam websites
Max Orman
6732 reviews
N/A
8 months ago
Excellent customer service
I put in an order for a large quantity of MDF with Uniboards and was very impressed by the service offered Michael managed to arrange delivery on a Friday for an order placed that Monday which I greatly appreciated I would order from Uniboards again when I need more sheet materials especially as they are one of the few places that stock Medite MDF
Rhys
6732 reviews
N/A
8 months ago
Definitely don t deserve all these 1 stars
Definitely doesn t deserve all these 1 stars Just leaving a review to bring the rating up a bit Delivery was about 1-2 weeks after ordering let me change the delivery date as I wasn t going to be in at the time they were planning Good product No major complaints really would buy from them again