Unilodge Reviews

Trespass damage to property and theft

I stayed with Unilodge for 3 years and throughout my time with them it was fine but my final experience with them was so bad I feel the need to give them a one star review I returned to my room to pack up my belongings to find they were already packed up by the cleaners While I was the lawful tenant strangers who I had never met touched everything in my room and damaged several of my belongings with their careless packing As if that was not bad enough after getting everything out of the boxes I found out that they have stolen items from me Here s a non-exhaustive list 20 pack of toilet paper this was when it was really hard to get at the shops AftershaveAn SD card with some personal photos on it I have searched through all my belongings time and time again as I do not make such accusations lightly but they are not there and these cleaners are the only ones that could have taken them I asked to be contacted through the Wellbeing Form and heard nothing back I tried contacting the head office but heard nothing back It makes their constant preaching we care about your mental health seem like a lie when I have still heard nothing from them all this time Let me make this absolutely clear these cleaners trespassed in my room while I was still the lawful tenant with all rental payments up to date They then packed my belongings without any due care causing damage to some very important items and finally stole items they thought they could get away with stealing Who knows what else they stole that I haven t noticed To top it all off I have been ignored by the very people Unilodge says you can contact if you have any issues My mental health has certainly been affected by this experience let me tell you So Unilodge is good enough until anything bad happens then they are shown to be what they really are a soulless careless company that cares only about your money and what they can steal from you nothing more STAY FAR AWAY

I DO NOT RECCOMEND UNILODGE BROADWAY

If you have plans to live there BE PREPARED TO NOT GET YOUR BOND BACK SO SOON and EITHER NOT 100 of it FORGET IT Unilodge Broadway took almost 2 months without ANY excuse to keep my bond and despite my last emails asking WHAT WAS THE REASON I received my bond incomplete NEVER receive a response They just did not feel they need to give a fair response MY ADVICE Run

Confirmed I could stay on extra 2 weeks - only to go back on their word

I contacted UniLodge Southbank at the end of May to see what my options were at the end of my lease 28 06 22 I explained how I was seeking a new rental property- but as it was challenging lining up the move out date from unilodge a move in date for my new residence - if I was able to stay paying weekly for a week or two after my lease finished I was advised by UniLodge Southbank that after my lease finishes - I can continue paying weekly at the current rate for up to 4 weeks This allowed me to relax knowing I had a 4 week buffer after my lease finished to secure a rental property I have just signed a new lease elsewhere - my move in date set for the 7 07 22 I advised Unilodge of my Intentions to move out on the 7th - 8 days after my current lease finished - expecting to pay the extra week or two with no issues UniLodge has replied simply saying that my contract ends on the 28th - as such I have to vacate the property on the 28th No ifs No buts Goodbye - Get off our property Apparently - even though I was told a month earlier I could stay on for upto 4 weeks after my lease finishes of which I have IN WRITING - I no longer have this option This leaves me homeless for 8 days 8 days of no where to go no where to store my entire studio of belongings - no money to rent a hotel room Somehow I m meant to manage all of this whilst still doing full time study WHAT A ABSOLUTE JOKE I have rented through Unilodge for the previous 6 months - always been ahead in rent kept my studio immaculately clean and always kept a open line of communication My reward for being an ideal tenant is for Unilodge to go back on their word - leaving me without a roof over my head Unbelievable that such a large establishment who speaks so highly of mental health support is the reason a student is stuck in such a depressive situation with no hope or support

I left the Unilodge on 14 07 bond and

After receive a 2 weeks notice I left the Unilodge on 14 07 bond and today is 05 08 and I m still waiting my bond I m just wondering if is correct take more than 21 business days to receive the bond back

UNIlodge The Poorest Communicators

As a parent I have found this organization very difficult to deal with to date I have sent 5 emails to Wamburun Hall and filled out the online form its been 6 weeks with no response They finally answered the phone today claiming not to have received the emails even though the email address was correct Even still where is the response to web forms then there s the time they don t answer the phone L leave a message each time but they don t call back IT would seem UNIlodge prefer to bully children than deal communicate with adults Greg Moore

Worst service

I was stayed at unilodge city west 92 gray st Adelaide I will never recommend that to anyone When they handed over my room that wasn t proper cleaned and during the heavy raining time water was coming outside I have reported all these things to them but they didn t send me any response My lease was finished in June and I left there but they haven t refunded my bond yet Now it s almost 4 months Didn t reply to my email If I could rate them zero certainly I would rate them as zero Worst service ever

Hard to communicate and no response

I want to give 0 star but there is no option to do so Do not apply for if you could afford higher rent or have any other options I have waited for response for 2 months Finally they made offer with incorrect date and incorrect location without any clarification After that they expected me accepting offer in 2 days including 1 public holiday

It s only renting to Chinese students

It s only renting to Chinese students around St Lucia It refuses to rent to anyone else They said that Australians are racist so they are fixing Australians by renting only to Chinese students

Good until it s not

Lived with unilodge for years and never had a problem until 2022 The staff seemed to stop caring about the students unless it meant they could make more money off of us I left at the end of 2022 and 2 months later I m getting charged half a weeks rent for something that happened AFTER I departed If you re thinking of staying on campus at JCU avoid the new building and live at rotary GR or one of the private colleges