Uniuni Reviews

BUYERS BEWARE IF YOU ARE GETTING

BUYERS BEWARE IF YOU ARE GETTING DELIVERY BY UNIUNI What a scam Five 5 packages have never reached my home because UniUni keeps saying sorry we missed you or they just leave my packages at random houses and say they delivered them WHAT I have lost some much money during Christmas with companies using UNIUNI as their delivery service What a nightmare BEWARE

YOU WILL NEVER RECEIVE YOUR PACKAGES

Shein uses this logistics company every single order over the past two years 2022-2024 have never been delivered to my address apt in 7 story building Uni Uni customer service is non-existent and Shein refuses to refund because UNI UNI states packages were delivered Their delivery persons would leave packages in an secured PUBLIC Lobby where it would be stolen despite the Lobby even having posters stating no packages are to be left in lobby PLEASE BUSINESSES DO NOT USE THIS LOGISTIC COMPANY THEY ARE CON ARTISTS

Scam

I believe this company is part of a bigger scam involving the BS companies that pretend to use it They claim to have delivered the package Send pictures of at a front door The front door is not mine and the picture looks doctored Customer assistance is nonexistent

Uniuni said they delivered the package They did not

I received a text message from Uniuni that my package had been delivered No package was delivered I followed their instructions to contact their support website That provides a form but the site will not accept the form after it is completed It provides a message Failed to create ticket Try again Form was carefully completed but multiple attempts to submit it got the same message repeatedly

Lost Package

Uniuni tracking is absolutely awful and inaccurate every time they have had to deliver to me Package will say out for delivery for weeks before finally being delivered Latest package has been in arrival scan status in my city for 3 weeks now with no update I tried multiple times to contact customer support with no help Finally after being on hold for so long they basically told me that they would escalate the situation and that someone would respond within the next 24 hours 2 days later I finally get an email saying that my package is lost So not only did I have to flag them down to learn this it took them over 3 weeks for this to be told to me I wish there was a way to block uniuni from ever being able to ship to me because this is ridiculous

I have not received 5 packages from

I have not received 5 packages from UniUni I have called twice in the past week and spoken to customer service which clearly found my 5 packages stuck at the warehouse OK Why won t you deliver them All of these items purchased were Christmas presents and not delivered i would suggest UniUni fire everyone in the customer service department because they are incompetent and rude Twice I was hung up on because I inquired forcefully as to why my package are sitting in the warehouse BUYERS complain to the companies that your are purchasing from Tell them that UniUni is the worse delivery service They have terrible customer service and are completely incompetent I am so sick and tired of people stealing from hard working individuals like myself Do your job Deliver the packages today

Mystery zpackage

Who are they I got a small package today withe 3 small packets of something like a preservative inside Nothing else I have no idea why I received this I don t recall ordering anything connected to this company Can anyone enlighten me

Agent screamed and hung up on me wtf

After waiting on hold for 30 minutes the agent literally screamed at me to call back when I had the right tracking number and hung on me The package has been listed as Out for Delivery for a week but still no package So I called them My Amazon seller gave me the tracking number from China and I was trying to ask her if there was any other way they could help That was her response