Universalaccountservicing Reviews

I cosigned for my daughter s student and regret the fact that UAS acquired the loan

I cosigned for my daughter s student loan In 2022 started paying on the loan I was told when I took the loan that it would be accruing interest while my daughter was in college When started paying on the loan I was told that 200 of my 380 was going to the principle of the loan that was wrong and deceitful After another deceitful answer I found that nothing goes to the principle of the loan until all interest is paid So I paid the interest of 10k and started making payments above the minimum payment and found that still I was being charged 200 in interest After making some significant payments on the principle I m still paying over 200 in interest at month My interest rate has not changed but the amount I pay in interest is increasing

Do Not Do Business with UAS

This company contacted me directly after I purchased a diffuser and oils from the Hotel Collection With in minutes of making my purchase Abby with UAS contacted me offering me to be in the Hotel Collection VIP oil club At no time did she say she worked for a 3rd party company She told me I would receive a feee diffuser and half off the oils I would need She explained that I would be able to change the oils I wanted to receive by contacting them directly or through the portal When trying to reach Abby I never received a call back And you can t shop oils on the portal I was never explained that anything would be going on my credit for this VIP service Now the company is claiming it owe 2000 for a machine I had purchased for 500 It s absolutely disgusting

Scammer account

Scammer account - do not do business with Aroma 360 or Universal - I got stuck with a 3000 finance agreement for a 100 machine made in China - They claim they don t report to credit companies I went online into this account and it shows my account credit limit is 20k - when I called the supervisor she said they don t see that - I m reporting to the BBB and Attorney General of FL and Ca

I wish I could give them a 0

I wish I could give them a 0 UAS is the finance side of Aroma 360 despite stating they are a 3rd party billing company They are not They send faulty units routinely and will hold you to 30 days in contract from the first unit receipt -not the functional unit receipt They will stall on time with non-functional units until the 30 days are past and stick you with a bill sending no oils and then harass you with multiple calls texts and emails about non-payment Run from this company I am contacting the BBB and State Attorney General of Florida UAS will also provide you no protection and demand you pay account in full to end a contract for a non-functional unit

UGA aka Universal Account Services

UGA aka Universal Account Services aka Uportal 360 are extremely deceitful They run you around and say one thing in writing and then delete the comments they made to you in order to facilitate charging more interest Even when the original loan holder was paid in full and agreed to waive interest They will not provide a phone number to their USA corporate office to speak with anyone outside of whomever answers the phone

would not recommend

I must say I wish I would have looked into this company before hand unprofessionalism Rude and abrasive customer service representative We re not recommend this company

My account from a medical practice was

My account from a medical practice was transferred to UAS I contacted them in January 2025 to get the full outstanding balance so I could pay it off in full They did and I did I got the receipt that my account was zero and paid in full Then they started contacting me saying I still owed money because a missed payment in August 6 months prior which I paid immediately at the time magically resurfaced in February and they were demanding payment This is utter incompetence weak and defective accounting systems or simply shady practices of an incompetent company Pick one they re all the same DO NOT do business with UAS you will regret it They will probably turn that one payment over to my credit bureau for which I will sue them for negligence and harassment 3 000 bill paid 100 on time and paid off early and they are going to jerk me around for 127 like I m some kind of grifter They are the grifters

This third party is janky

The company I contracted was great This company trying to get a hold of someone without being transferred around is a joke I have been trying for two months to change my method of payment The company said i have to the third party they couldnt do it So i wanted for any kind of communication from this jankie third party company I finally got an invoice the web site is basic yet it is nowhere close to being friendly user Having to weed through all the companies they provide service for trying to find what you want what a headache They represent to many companies yey I m sure training is very basic Third larty vendors are horrible My account has nothing to do with student loans yet on my invoice it talks about me having a student loan and gives two separate numbers to call This bring up so many red flags and screams scam all over it