Universalstudenthomes Reviews

Scammers Threatening Girls

These Scammers operate from India - Uttar Pradesh Using virtual numbers and virtual office in London They took 100 pounds illegal amount from my sister and 3 other girls for booking a property which they never got any assistance after somedays they are saying to make more money and forcing them to take another property or else threaten them that they won t be able to come to UK saying that they will complaint to the council in UK We have already file a formal complaint against the agent and the company to police and the bank as well

Avoid at All Costs Scam Company

I had an extremely frustrating experience with Universal Student Home I was working with an agent who advised me to pay a deposit to secure a unit After following their instructions I made the deposit promptly The agent also suggested I offer a lower asking price which I did in good faith However when it came time to secure the unit I was told that the price I proposed was too low even though it was the agent s suggestion in the first place In the end I didn t get the unit and was promised a refund of my deposit It s been weeks now and I still haven t received a refund or any response from their team I ve reached out multiple times via email but my messages have been completely ignored This company is dishonest unprofessional and clearly operates with bad intentions I would not recommend Universal Student Home to anyone It feels like a scam and I m left out of pocket with no resolution Do yourself a favor and avoid this company at all costs

Unprofessional and Untrustworthy Agency

I am extremely frustrated and disappointed with this agent My friend and I paid a total of 380 in December 2023 to secure a unit they initially offered us but they failed to secure it for us Instead they provided us with alternative options that were all far from the university over an hour s walk and not up to standard Before receiving the deposit the agent was very enthusiastic and responsive However once the deposit was paid the communication completely dropped off My friend and I had to chase him every week for updates and sometimes he didn t even bother to reply I requested to view the unit multiple times since 2023 but the agent always delayed and never allowed us to view it Only in the final month of our previous tenancy did we realize the accommodation was not secured leaving us in a difficult situation with no options We trusted them from the start but in the end they didn t provide any accommodation until the very last month They promised a 20 refund but to date we haven t received anything They never even asked for our bank details to process it Losing that much money as students is incredibly frustrating and unfair I really hope to get back my deposit but so far there has been no resolution Do not trust this agency they have been unprofessional unreliable and have not kept their promises Avoid at all costs

Extremely unprofessional feels like a scam

Don t be fooled by their professional but useless reply that s not the way they communicate at all it s usually just useless without the professionalism they don t even bother to check their spelling before texting you Plus they claim to have reached out to me multiple times I was the one texting them and them ignoring my texts And their last text to me is I believe now u happy after i posted my review Yea great effort to reach out to me that is Their explanation of my booking being completed is ludicrous but I m not even gonna say more about that part because what s the point the important part is these people will take your deposit not secure your accommodation not tell you your accommodation is not secured so you have to do everything last minute and on top of that they will keep your deposit Through a friend s recommendation I contacted the agent to secure an accommodation After paying the securing fee deposit for the accommodation I thought the accommodation was secured Around a month before I was going to move in the accommodation my friend and I contacted the agent again and was extremely shocked when we were told that the landlord hasn t accepted my offer yet I was upset because by that time a lot of other good accommodation choices were already fully booked The agent told us nothing about having to wait for the landlord to accept our offer So I had to book another accommodation myself because all the other options the agent gave me by then was either fully booked or not ideal The agent then told me that because I went on and booked a place myself the securing amount deposit will not be refunded After a series of arguments the agent promised a partial refund of 15 a laughable amount Despite his promise I chased the 15 for months and he kept ignoring me Whenever he did reply he made excuses After that I couldn t wait anymore and contacted another one of their employees He finally settled the 15 for me on the condition that I do not complain about them in trustpilot However because my friend the one that recommended me the agent complained about them in trustpilot because the agent failed to secure him the accommodation and refused to refund him as well they took back my 15 because MY FRIEND complained about them and not ME And instead of contacting my friend themselves they asked me to ask my friend to delete their complaint if I wanted my 15 back Hence why I m complaining now lol Overall 0 10 experience do not recommend

Avoid USH - Scam Company Alert

I strongly advise against using USH for accommodation services in the UK Three of my friends were scammed by this company while trying to secure a place to stay Here s what happened -They requested a deposit and promised to secure a unit for us -The viewing was delayed multiple times -When the move-in date approached they claimed the unit was not secure It became clear that they were never planning to fulfill their promises This company operates in bad faith and takes advantage of vulnerable individuals seeking accommodation Do not trust them and avoid them at all costs If you ve been affected by similar issues please report them to consumer protection authorities to prevent further scams

Untrustworthy Housing Agent - 190 Scam for Securing Deposit

I m posting this on behalf of a friend who had a very disappointing experience with this housing agent My friend paid 190 for a securing deposit to secure a rental property While the agent initially helped they failed to actually secure the place and left my friend in a difficult situation After making the payment the agent communicated for a short time but never followed through with securing the property as promised Despite multiple follow-ups they stopped responding and now my friend is out of pocket with no property secured This is a warning for anyone considering their services My friend has been let down and I strongly advise against using this agent to avoid being scammed out of your hard-earned money

My experience with this company has

My experience with this company has been nothing short of terrible Their agent Rateb Bakeer asked me to pay 150 just to get a viewing and promised to compensate the amount if I booked through them However after taking my money they provided only two options that were completely unsuitable - both were far from my university and way beyond my budget This company is a scam and lacks professionalism Do yourself a favor and stay away from Universal Student Homes Pathetic service and a complete waste of money And more than that they are not letting my review stay on this site as it is and removing it continuously

Untrustworthy Housing Agent 190 Lost on Securing Deposit

I m writing this on behalf of a friend who had a terrible experience with this housing agent They paid 190 for a securing deposit to lock in a rental property The agent was helpful at first but after receiving the payment they failed to actually secure the property as promised Despite several attempts to reach out and follow up the agent stopped responding and left my friend with neither the property nor the money This is a warning to anyone considering using their services My friend has been let down and I strongly recommend steering clear of this agent to avoid losing your money