


Professional Web Design Services By Best Website Designing Service Company in USA
Based on authentic user experiences
Jared Chipman
6736 reviews
N/A
10 months ago
Uptown Website Works is the worst DO NOT DO BUSINESS WITH THEM
I wish i could give this company negative stars Even 0 is too many for them In over 30 years of owning a company and working with others I have NEVER been treated the way Uptown has recently treated me I am in utter shock and sick to my stomach The sheer amount of disrespect here is unfathomable We have paid the over 5k and feel completely taken advantage of Not only is the site horribly thrown together but the lack of communication and horrible service received from Uptown is out of control I hired them to build a website towards the end of last year It took them months to get anything up and running EVERY little task i asked them to do felt like pulling teeth then it would take them weeks to make even the smallest changes When they said the site was completed I sell retail and wholesale CBD products i had to screen shot and ask them to remove pictures of other companies products 13 pictures of items that i didn t even sell Some even had labels showing a competing companies name and product REALLY This was just the beginning It took them over a month to get my shopping cart setup to function with my merchant processor There is no legitimate reason for this besides being lazy and blatantly disrespecting me THE CUSTOMER Then they talked us into spending 3500 for an SEO package I know stupid of me but they promised the world and swore up and down that they could be successful at this because they built the site In 6 months i received only 3 orders from their work I made more sales from word of mouth to friends than they did even after spending 3500 with them for this service For the first month the website was Live you couldn t even type in my company name and find the website in google Only after complaining about this for weeks was the issue fixed That seemed to always the the case I would have to call in and practically beg for them to get anything done You would think my money was a good enough reason to do the work I also paid them to do digital marketing for my social media and they NEVER EVEN ONCE logged into anything or posted anything This was an epic fail at this point And all this is only the beginning After months of this type of behavior i had had enough I held up my end of the bargain by paying everything discussed promptly and in full and they did very little in return I grew impatient and ventured off to find another company to actually provide the services i so greatly needed my SEO and Social media digital marketing My new hire had full access to the website for the purpose of getting my SEO going He was absolutely astonished with the lack of effort and skill displayed in the creation of my Site He explained to me why I would never be able to generate the traffic and sales i should have been seeing because of their lack of competence on Uptowns part This led me to wanting a proper website set up in its place So i hired the New guy to do exactly that Upon attempting to start we have been blocked out my own site by Uptown They started to understand what is happening and is holding my website hostage I asked to have the upload size increased my 2mb and they want to charge me 950 for literally changing a setting something that takes them 15 seconds and no cost They will not allow me to have my domain name Which i paid for I told them i will not be giving them any more money and they jumped on and locked me out of the back end of the site The email address to reset the password is theirs and they will not allow me to have the password or change it This literally is making me sick to my stomach They continue to bully me into paying them more money for access to my own site This is ridiculous They have made me feel about an inch tall I even told them that i will be writing a review and they basically laughed at me saying that they will have them taken down I don t know what else to do anymore ALL I CAN DO IS WRITE THIS TO LET THE WORLD KNOW HOW THEY TREAT PAYING CUSTOMERS AND DISRESPECT THEM I WISH I HAD READ SOMETHING LIKE THIS BEFORE MAKING THE DECISION TO WORK WITH THEM DO NOT HIRE THIS COMPANY FOR ANYTHING They will do you wrong and laugh in your face when it comes down to where we are at now There are more things that led to this point but i think after reading this people will get the point Please if you read this before hiring them do yourself a favor and walk away Nothing good has come from hiring Uptown Website Works
Diana W
6736 reviews
N/A
10 months ago
Unprofessional work and deceptive return policy
Uptown Website Works failed to follow through what they promised I spent over 600 on what my web designer Brian Carlson called a template for me to finish on my own Their satisfaction guarantee on the website doesn t work it s total bs I have sent email request after request live messaging and by phone only for each of the employees to go silent Have not heard anything from any of them after the designer said they re negotiating the amount to be refunded In the meantime they suddenly changed their refund policy after I repeatedly asked for my money back and they went silent when I sent any messages Here s what they did They promised a misleading satisfaction guarantee on the home page that does everything except offer a refund when you ask for it nobody finished the damn job they sent me a template said I can finish on my own the web designer asked me for a good review before he even started designing the website when he finally started working on the website he labeled my project name as tacky and never followed through on anything in an appropriate timely manner he obviously didn t care just wanted my money I asked him for a refund immediately because we were obviously not on the same page he insisted that his company knows what they re doing after he sent me the template to finish on my own I asked for a refund again He argued with me said he can t because blah blah blah shenanigans until I said I would post an unhappy comment because prior to our negotiation their return policy was if for any reason you re not satisfied we ll refund your money No they don t He s a liar they re head office is a crook and their live chat doesn t do a thing except promise you somebody will return your message so nobody is responsible Everybody went silent They said they would have a resolved amount to be refunded by Monday they never did I kept calling sending live chats emails no response That s the story Unfulfilled obligations cheap deal Nothing has been handled I am never recommending your website shenanigans to anybody
Alexus Mayfield
6736 reviews
N/A
10 months ago
SCAM BEWARE
I paid 699 for them to design my website in july the last time i was contacted was sepember 2nd it s now NOV and I have no completed site and they only reached out because I stated I would file a lawsuit They claim they are willing to refund me my money but I find that hard to believe AS two agents claimed they were supervisors and were not They have no BBB accreditation and the current site was copyrighted and probably created this year Based on the other reviews I have read I have concluded I may not get my money back and that makes me soo angry DO NOT DO BUISNESS WITH THEM EVER
Gord
6736 reviews
N/A
10 months ago
Worst place to deal with
Worst place to deal with They promise an ecommerce website from scratch and then use a template site Full of Spanish as they were not careful enough to remove the original content They then try to get more money from you to do what they promised in the beginning My website was never fully finished and I got so sick of their crap that I told them I had had enough Well guess what 2 years later and they are trying to get money out of me saying that the work that they did work that I paid for is their legal content and that I have to pay for it to keep it I Call that extortion and told them where to go I already have another company working on the site to change it completely These guys are the worst and I had yet to leave any comments about them until now when they tried to scam me for more money I see they get some good feedback and maybe for the people companies that are not aware of their dealing and feed them enough money they may well be happy with the result but beware they will try and get more money from you Oh here is their email to me Hello Gordon I m writing you this email to bring this in your kind notice that you are using a website on your Domain https which was designed and created by our company you had the ownership rights for this website design which was valid till 2021 According to the laws and regulations of the Copyright Act of 1976 For literary dramatic musical or artistic works the author or creator of the work is the first owner of any copyright in it In the US the first copyright owners of a film are the producer and the principal director If you made the work as an employee your employer is usually the copyright owner unless you have agreed otherwise In these cases contractual terms are often the actual rules governing the ownership of a work so you should carefully check all clauses to understand who owns the several exclusive rights involved One source of controversy in copyright cases is often the status of work created by an employee in the course of their employment In the case of Stevenson Jordan Harrison v McDonnell Evans 1952 1 T L R 101 CA it was confirmed that when the creator of a work is under a contract of service or apprenticeship and the work was made in the course of that employment in the absence of any agreement to the contrary the employer is the first owner of the copyright Artistic works including any graphic work such as painting drawing diagram map chart or plan photograph sculpture or collage any work of architecture such as a building or any work of artistic craftsmanship Therefore as per the moral rights Sections 77 and 78 of the Copyright Designs and Patents Act 1988 and as per the ownership rights Sections 9 11 of the Copyright Designs and Patents Act 1988Our company is eligible to take legal action and file the case against you using the logo we designed for you without making it register under your name The legal charges of 50 000 will be charged to you as a fine on the behalf of breaching the moral rights and 45 000 will be the fine on you as per the ownership rights which will be applicable under the copyright law of 1976 If you want to have the ownership of everything you can get back to me in next 24 hours or else we will sell this complete program to another client and make sure to take legal action against you as per the Copyright Law
R Mcknight
6736 reviews
N/A
10 months ago
Scam company they don t do work as promised
They are an nightmare They built me a website filled it with junk products that weren t even mine They never corrected the issue I must of have 3 or 4 employees that left in the middle of my project I had an former employee to tell me they take on lots of work just to get money don t deliver as promised I losted 9 000 dollars dealing with them They don t even give back refunds as promised They did that to me The last project manager that was working with me even left the company He had the nerve to call me told me he was working on his own wanted to help me on future projects No apology for not getting my refund when I severed ties with them I blocked his number uptownwebsiteworks when they called me about resigning up with them Not to mention I made 0 dollars in dealing business with them NY State should shut them down I filled a complaint with NY State business affairs They didn t even cooperate with my matter AVOID THEM AT ALL COST DON T LET THEM GET YOUR MONEY
Scott Mallon
6736 reviews
N/A
10 months ago
Excellent execution and communication
Excellent execution and communication Fabulous work Looking forward to working with them again
Andrwe Mathews
6736 reviews
N/A
10 months ago
Incredible work
Incredible work down to the last detail Very communicative and professional Ready to cover ever aspect in creating a fantastic website
Mandy Wou
6736 reviews
N/A
10 months ago
The new site has received extremely
The new site has received extremely positive feedback from consumers Uptownwebsiteworks is transparent and communicative responding frequently through multiple channels The team dedicates itself to the project to ensure customer satisfaction
Pure P Spa
6736 reviews
N/A
10 months ago
very well put very helpful and what i
very well put very helpful and what i asked for was what i got im happy with the out come thank you
Eliza Aria
6736 reviews
N/A
10 months ago
Great IT company to do business with
Great IT company to do business with honest and very dependable One of the best Web Design company highly recommend