Urban-amsterdam Reviews

The quality is not good and you can t return it

The quality is not good definitely lower than announced and it takes endless to be delivered The worst part is that you can t return it even though it says you have 14 days to do so It s just one more crappy Chinese online shop

If there was 0 star

If there was 0 star I would give it I ordered some jumpers about 2 weeks ago they looked nice on the picture I made the mistake not to check Trustpilot before ordering When I did as I wondered why it takes so long to arrive I found out that Urban Amsterdam is a Chinese company shipping the goods from China When I contacted the company to cancel my order this was not possible any more even though the goods still havent arrived and have most likely not been shipped yet What I read on Trustpilot their return policy is so complicated and costly that it is not worth a while So I can only blame myself for not checking better a good and painful learning - but what I can do is to warn others that this is a scam Btw- the goods have arrived in the meanwhile and they were of such a poor quality that they ended in the container

Robbery

RobberyThe cloths received are of very low quality For return it must be shipped back to China Return costs are evidently very high and it is uncertain if I will receive a refund

Total rip off

Total rip off Quality is too poor for the price They come directly from China I bought 3 wool sweaters and there are 2 that are much smaller than EU sizes they don t have any labelling Paid 113 and it was supposed to be 50 sales You can get similar ones from well known Chinese online stores for less than 40 Looks like you can return within 14days but customer needs to pay the return costs and surprise the return address is in China

Please don t purchase the quality is horrible

The product quality is horrible and has nothing to do with the images The company asks you to pay for the return which is very expensive This is a scam Strongly recommend to never purchase from this company I never had this negative experience with online shopping

Huge disappointment do not buy

I really wish i had read these reviews before I ordered My story is very similar i received something that doesn t look like the picture The craftsmanship is awful with loose threads at the seems and the fabric is really cheap The item came without a label in a zip-lock bag When i requested a return they first offered 10 then 25 in order to keep the item and kept pointing out that the costs of return are very high This is really bad business do not buy from them

Urban Amsterdam Disappointing Experience with Quality and Customer Service

My experience with Urban Amsterdam has left much to be desired I purchased a winter coat based on their online advertisements particularly the one associated with the Piky Binder series However the reality of the product fell significantly short of expectations The coat I received was not the promised long coat and did not match the quality depicted in their advertisements Adding to the frustration I discovered that the product is manufactured in China information that was not transparent during the purchase process This lack of disclosure was disappointing and would have influenced my decision Moreover the return process has been a challenge I returned the item to their Chinese warehouse incurring additional expenses and it has now been 20 days since the shipment was delivered Despite my efforts to contact Customer Service I have not received any response As a customer I strongly advise avoiding Urban Amsterdam Transparency and customer service are critical factors in making informed decisions and my experience with this company has been less than satisfactory Save yourself the frustration and explore other options