Urbanears Reviews

I have had this product for 3 years and

I have had this product for 3 years and they have completely disintegrated and look terrible now

Terrible product

Terrible product Every time I take them out the case I have to perform a factory reset in order to make them both work They never seem to pair automatically and the touch response is poor They also stink of chemicals I ve had better earphone experiences with an 18 pair off Amazon

The pairing function is subpar on their

The pairing function is subpar on their headphones Strongly recommend not to buy these I will not recommend them to anyone

Terrible Experience

Terrible ExperienceI ordered two ear pods only one arrived After over a week of pointless emails I still haven t been refunded or sent a new pair Every email I send isn t responded to for days No phone number I ve advised my friends to avoid this company and I m looking to escalate the matter to get my money back

2 pair of Urbanears - both faulty

I have had two pairs of Urbanears Jakan earphones purchased through HMV They looked nice and to be high quality but neither pair following charging would switch on let alone pair to phone I spoke to Urbanears via their web chat function which was convenient and quick Both operators were polite and knowledgeable but ultimately declared the earphones as faulty and advised return to seller I decided not to make a third attempt

urban ears are a total waste of life

urban ears are a total waste of life and time You spend a bit of extra cash on some well designed products only to be disappointed later down the line the right ear bud never works I ve wasted my time online etc trying to get it to work ITS VERY ANNOYING YOUR PRODUCTS SUCKS

These headphones perform incredibly

These headphones perform incredibly poorly Mine often fall out of sync with each other and sometimes it takes MONTHS to sync them again The customer support has one guide that I followed dozens of times and their only solution is to send a new par - which falls out of sync again So then you end up with two out of sync pairs Besides synching problems the headphones touch controls are horrid They simply don t work or start stop pausing music continuously and only stop after closing the app tab where the sound comes from and starting again The fit is very poor as well headphones have fallen out of my ears multiple times Save yourself a lot of frustration and don t get them there are better headphones for less money on the market

I bought the Alby earbuds because they

I bought the Alby earbuds because they had the option for smaller buds The main issue is even though I have voice control disabled on my phone they call random people every time I put them in my ears I m now having an issue with pairing - only one ear will connect I never leave bad reviews but these are exceptionally bad Don t appear to be available online anymore so can t find how to complain