Urlaubstransfers Reviews

Took the money never got the ticket 50455554

We booked a bus transfer from Palma airport to the hotel - did not receive any confirmation email did not receive any reply to my reminder email We had to book with another company last minute Worst case was that the ticket was for a 16 years old traveling alone so leaving her in the airport to find transportation on her own was not an option So disappointed

The transfer was not there and I had to

The transfer was not there and I had to take a taxi

My personal experience i ll never use again

My personal experience For a transport in Ponta Delgada there was nobody to pick us up Even though there was advance payment which was far more than the actual taxi we took then I filed a complaint but there was no rsponse even after weeks Update There was no reaction to my complaint with the request to return the money for weeks There was a reaction to this rating within very few days That seems very wrong to me so I stick with the rating I gave BTW My ticket number is TT1872351 50461202 from 9 10 2022 I hope this aids in understanding my review and help finding a solution

Lost luggage

Driver gave my luggage someone else by mistake And nobody was looking for it I came from holiday without luggage The transfer make for me a lot of problem Never go again

Shocking transfer

Transfer from Airport was absolutely ridiculous We were waiting for over 2 hours for other passengers I understand there may have been a wait for other people as we booked a shared shuttle but scheduling of the transfer was ridiculous How is this company endorsing these operators to conduct themselves in this manner Like believing that someone is going to be happy to wait for god knows how many other flights to come in before their shuttle bus reaches capacity Me and my kids 6 9 were left to be uncomfortably sweaty waiting and wondering what the hell was going on Also for what reason did the driver leave the engine and Aircon running but then leave the side door open A horrible experience The driver who didn t speak a word of English ran red lights was speeding and for whatever reason he stopped at a petrol station I took a chance for my daughter to have a wee 2 hours waiting remember and the stupid idiot drove off without us It was only thanks to the other passengers that he stopped Absolutely horrible experience

Transfer no show caused us a lot of stress and money to resolve

Have just been sent an automated email asking for feedback about our trip as they want to have perfect service - the irony Never used this transfer company before but thought I d give it a try compared to the usual one In this instance it proved to be a big mistake Never received any confirmation about our transfer from the hotel to the airport 24 hours before departure as stated in the paperwork Asked several times at the hotel but they never received any email and the internet link you could also use never showed it either No live chat available offline and left a message through the app which was never responded to The hotel reception kindly tried to phone the emergency numbers several times shown on the paperwork in case of any issues but to no avail - pointless This left us very stressed and ruined our last holiday day trying to sort it out In the end several stressful hours later we had to admit defeat and the hotel had to organise a taxi for us which cost well over 100 It s a good job we just had that amount of cash left otherwise we don t know what we would have done or how we would have got back home On return I emailed a complaint but just got an automated message that it could be 8-10 weeks before a response - that is way too long I would be very grateful if our taxi fare could be refunded and an explanation given about the above because this proved to be a very problematic experience

They never showed up

They never showed up I arrived st 2am They didn t answer the phone I had to get a taxi that cost 90 euro

Driving style rather unpleasant

The trip from the hotel to the airport was rather an unpleasant one The driving style made me very sick when I am normally very resistant