


United Colors of Benetton - Official Website | Shop Online
Based on authentic user experiences
Dinggong53022
6731 reviews
N/A
10 months ago
Do NOT order from them online if you
Do NOT order from them online if you are based in the U S The products are mediocre at best and not worth trying even when on sale because of the poor customer service or the lack thereof I got a blazer and two skirts for an upcoming interview The color of the grey blazer and the grey skirt don t match and the skirt is super thin and shows open seams the back of the band was not closely sewn I returned the two skirts and got a return confirmation email a few weeks later but they only refunded ONE of the skirts There s no way to track your return or view your order history easily whatsoever No reason was given why the other skirt wasn t refunded They never reply to emails I had to call the US customer service number which is super hidden on their website and after a few tries i just gave up The number is only accessible on weekdays from 9am to 5pm EST and on Mondays calls never go through I managed to speak to a human three times but the first two she promised would look into it with the warehouse and would escalate it to the upper management but no definitive solution or answer was given Nothing useful The third time I called she just flat out told me my order disappeared and she couldn t locate it in the system I just want to know why they only refunded one of the skirts i returned The one not refunded was on sale I asked if that could be the reason but she said no and there s nothing written in the return policy that sale items couldn t be returned So anyways I lost both the money and the skirt
David Taylor
6731 reviews
N/A
10 months ago
DO NOT USE THIS COMPANY
If I could give zero stars I definitely would I have been waiting 1week for my order and according to U P S it is stuck in a warehouse absolute disgraceful customer service DO NOT USE THIS COMPANY
Anna
6731 reviews
N/A
10 months ago
0 stars for Customer Service
0 stars for Customer Service if that were possible Clothing item very nice but did not fit right and wanted to return No paperwork included in parcel Emailed Customer Service and advised to use returns forms from parcel None included so rang Customer Services Woman sounded like she couldn t be bothered Said they would email me returns slip and pro forma invoice but never happened Emailed Customer Service to request again and no response Shame as clothes are nice but will never order from Benetton again The below bad reviews should put anyone off I wish I had seen them before
Ezra Massey
6731 reviews
N/A
10 months ago
They never refunded me
I ordered 2 shirts from benetton and they were too big so I emailed customer service about returning them for a refund They sent over the return slip and I was able to mail to shirts back through FedEx As soon as they received the shirts they completely ghosted me They won t answer any of my emails and now I m out of 200 Don t order through this company These people are crooks
Diego Anderras
6731 reviews
N/A
10 months ago
As for me they are great especially
As for me they are great especially since the market are totally done for whatever reason out there How else we should deal with such matter for example I am simply dissapointed with whatever means for some other brands but that one going strong really