Based on authentic user experiences
Rosesandposes
6730 reviews
N/A
11 months ago
Trash Company
Please do not believe the number of stars they have on this page They have very bad reviews and somehow managed to get a new page So let me add my review I left a poor review about my return I had been waiting for over a month to get my money back Nothing was happening so I left a review and they answered it This was my response to their behavior They re making a new page so they can hide all their negative reviews They have no stolen about 90 dollars from me Back again to leave to another terrible review I was contacted by Shein the last time so hopefully they see this one as well I paid to return my items to Shein I selected all the items that I wanted to return and paid without any incident I packaged everything as I was supposed to and I mailed the package Please Shein tell me why the package that I paid for using YOUR RETURN LABEL ENDED UP BACK ON FRONT DOOR AND ONE OF THE ITEMS IS MISSING This how Shein is getting out of refunding people money I am furious What kind of company is this I have never had this happen with any company ever I have returned items before to Shein and had no problem All of a sudden Shein is acting brand new Now what am I supposed to do with these clothes that I paid to have returned Shein is trash and I will never make another purchase here ever again Also I used their bag that they sent me to return my items and it came beat to absolute hell Shein charged me with a return only to send my items back without any explanation Trash company Now I am out of even more money than before
R Ramos
6730 reviews
N/A
11 months ago
This is the second time I have a screw
This is the second time I have a screw up with my delivery The first time they took a photo of where they left my package so I was able to locate it This time there s no photo Now I don t know where it is There s no way to contact a real person I tried their live chat but it does not let me put in the order number I will NEVER order from them again Waste of money
Deirdre DeStefano
6730 reviews
N/A
11 months ago
i returned all my items in a very
i returned all my items in a very secure bag and they claim one item is not in the package and subsequently didn t refund me everything I am owed
Mark Burshtynsky
6730 reviews
N/A
11 months ago
Ordered got order and tracking number
Ordered got order and tracking number they charged my card DID NOT RECEIVE ORDER can t call or contact their company
Wendy Dye
6730 reviews
N/A
11 months ago
THEY DO NOT RETURN SWIMSUITS OR
THEY DO NOT RETURN SWIMSUITS OR LINGERIE they dont say that anywhere you find out when you want to return them ALL items except swimsuits are of poor fabric The swimsuits are not designed for U S bodies poor cut extremely small tops and the bottoms are just cut wierd I wear a 6-8 bust 36 -38 B and their sizing chart said order a L some items said LX The tops would not fit a 34A and that was their L Yes its cheap but I wasted 140 on items could not us or return
Rosa Mack
6730 reviews
N/A
11 months ago
I haven t received my package the
I haven t received my package the number is 6270270226 please send me a refund or my order thank you oh yeah it was close to 2OO DOLLAR
ABC
6730 reviews
N/A
11 months ago
Shein is a hoax
Shein is a hoax ordered items They were delivered in 5 packages and i was missing items in all 5 packages they refused to reship or refund and i spent 3 hours on chat with them you cant even call them as they do not have inbound customer care numbers cant email them can only chat with agents who don t understand I threatened to report to Better Business Bureau that is when they agreed to look into my missing items I am now awaiting to receive those missing items and get a refund for what was out of stock Hopefully I will get my missing items and the refund This was my first ime shopping from them as lots of vloggers are talking about them I would caution all to be careful I have gone to the Better Business Bureau site and there are so many complains Lessons learnt Never again to shop at Shein
SheinSucks
6730 reviews
N/A
11 months ago
STOLE MY MONEY
They stole my money and never sent the clothes I ordered I emailed them and they did not reply I paid a shipping guarantee fees and my parcel is lost and they are not refunding me SH TY F KING SITE I ORDERED FROM THEM BEFORE TOO BUT NEVER AGAIN STOP STEALING PEOPLES MONEY I WANT A REFUND STOP IGNORING MY EMAILS They clearly emailed me before when I asked why my parcel wasn t coming saying there was an address issue and then they supposedly resent it BUT IT NEVER CAME FIX YOUR ISSUES YOU F KERS
Mark Burshtynsky
6730 reviews
N/A
11 months ago
Placed an order
Placed an order received order number tracking number but DID NOT RECEIVE THE ORDER but they charged my credit card no way to get in contact email phone nothing works
Fern Kinn
6730 reviews
N/A
11 months ago
Lots of difficulty trying to return
Lots of difficulty trying to return items They state that they take returns shipping Site is poor to access this area item vanished from my account email blocked