Usa Reviews

Delay in receiving

I had a special order that for some reason was delayed I emailed the company and they were very courteous and prompt in responding to my inquiries All went well

Had a problem with the painting when it

Had a problem with the painting when it was delivered had a few creases in it But they dealt with it so quickly and replaced the whole lot free of charge It was also delivered in record time Brilliant Wouldn t use anyone else can t rate them highly enough Well done keep up the good work guys this was a very large and personal painting

If you re looking for a sign this is it

I ve been ordering from this brand for a while now so this review is long overdue My first order was a paint by numbers kit for my Mom s birthday It was a custom design from a photo of our cat which she loved Arrived safely and before the estimated date The design of their packaging is quite nice so it made for a nice gift And being an artist myself I can say that their acrylic paint is good quality as well I m already planning to get my Mom another painting kit from this brand for her birthday this year That first order turned out better than I expected so I have since been ordering diamond paintings for myself about 7-10 so far Each design I ve ordered has been worth it and I noticed that for their largest sizes the details are superb I m very happy with their selection of masterworks Hope you ll add more particularly artworks by Monet Their customer service has been very responsive whenever I have questions about my order or need something changed There is a tracking app on their website so I don t usually need to contact them about my order status My overall experience with Figured Art has been quite positive from the beginning I m more than satisfied with both the products and the service and so long as they continue to deliver with quality and consistency I ll continue to support this brand Definitely recommend

My order was mis-delivered and I was

My order was mis-delivered and I was sent a replacement The quality is outstanding The canvas was rolled and not folded and the paint consistency was perfect I love this company

This is the first time I purchased from

This is the first time I purchased from Figured Art I was short some of the diamonds I contacted them and immediately they sent me replacements Wonderful communications and customer service

Perfect experience

Just received my recent order Thought there was a problem but itcwas my mistake but they were very responsive Have ordered 6 prints and they are all gorgeous

Great customer service

Customer service was extremely attentive and helpful I had to cancel an order and they immediately reached out to me and helped me with the refund process I would definitely buy from them again

Great products Perfect to relax

I am super glad to see their logistics is back to normal I am a regular customer of their website and they have great products Got my 2 new PBN canvas earlier this week can t wait to paint them Full support to their team

Great quality

Great quality Beautiful Will definitely buy again If you love Diamond painting please try this company You will not be disappointed