Usaibis Reviews

Worst hotel ever

Stayed at Shoreditch London I do have to question some of these reviews Quite simply one of the worst hotels I ve stayed in Poor location poor mattress about 4 thick bathroom was fully plastic and looks like it s more suited to an aeroplane room very hot and air con not working or turned off due to time of year Then to breakfast hot food was Luke warm at best and sparse Never again

Genuinely the worst hotel I ve ever stayed at AVOID

Horrific service I would never ever ever use the Swansea hotel again I was placed there as part of housing which I do contribute towards but my room wasn t cleaned for 2 weeks No clean sheets no rubbish removed staff really couldn t give a Was told that as I was Housing I had no expectation of having my room cleaned it was just a courtesy Hope they enjoyed having to clean up the large pile of rubbish I left them in the middle of room If they weren t going to clean it up then neither would I Don t waste your money with this place

Despite confirming we would be

Despite confirming we would be allocated a ground floor room i have mobility issues via e- mail Upon our arrival at 1 40 from our flight we were given a room on the 7th floor Room was the smallest we have ever been in although this is a budget hotel there is not enough room to swing a cat around The bed was butted up against the wall on one side Total joke AVOID AT ALL COST is my advice

The Ibis hotel liverpool Albert docks

The Ibis hotel liverpool Albert docks Well what can we say except how disappointing our stay was our room number 420 could not see out of our window due to the poor condensation between the window and our door pass key needed to be re- activated 3 times to get it to work had to wait before we could speak to some one did nt look to helpful the room itself once toilet was flushed had a problem stopping it bathroom door seen better days had trouble closing it no ventilation in the bathroom well if there was it was not working the staff were certainly not on the ball Now our Daughter and fiance s room number 422 asked for a double room not two single beds pushed together then there s the bathroom the door again poor fit hanging of the hinges repair guy turns up hits the door with a hammer a couple of times said he would be back and never did so they gave my Daughter another room with no view wont be goin here again ever

Disgusting behaviour

I m and was a regular client at bath road Heathrow Always have a day room with them And always parked at a single bay only with electric car charger But I don t know know what triggered so called General manager CHANDER Kaushik Sent his staff after two hours of my checking in saying I should move my car ignored the staff as I was in no position at the time The idiot chander kaushik had to come personally on the fourth floor knocks on my door Very annoyed I was and I m still excuse used was lift com Very bad manners is what get from Indian management No signs were there as not to park I left for the day and was his car parked n charging I don t use this hotel no more they need Englishman or woman managing not the idiot above

Dreadful Service

Booked to stay at Ibis Budget Luton Airport for 1 night One week prior I looked on the website only to see the hotel was temporarily closed I tried to call them without success I then emailed the Head Office to cancel my booking but received no reply I went on to book another hotel as we needed to secure one night before our flight A few days later I was shocked to see Hotel Ibis had taken 90 out of my bank When I rang to complain they said they had no record of me cancelling and indeed the Ibis Budget was shut but that my booking was now with the other Ibis Hotel At no point was I told this I sent them a copy of my cancellation email but they refused to refund me and were frankly quite abrupt I had to open up a dispute with my bank which involved lots of forms to be completed and copies of my emails Luckily my bank refunded me but I will never use an Ibis Hotel again

Awful experience

Totally ruined our holiday we stayed for a week Had to visit the reception desk daily complaining about our room Bathroom light wasn t working so had to use it whilst letting light in from the bedroom Towels were not enough for 2 people - I think they thought we were sharing 1 towel Took 4 5days to fix the lightMaids just pulled the duvet over the sheets they cld t be bother to pulled the sheets flat

Disgracefull

Disgusting

Ibis Luton Parkway Airport

Ibis Luton Parkway Airport I wish there was a chance to have 0 star After spending an amazing weekend with my family and friends celebrating my birthday in Bedford we decided to book a room at Ibis Hotel Luton Parkway Airport as my friend travelled from Dublin and her flight was at around 0530hrs and we didn t want the hustle of waking up bizarre time to be at the airport on time We checked in around 1715hrs and there was only one staff member and she was amazing The nightmare started when we got to the room and were greeted by a frozen bedroom We switched on the heating but surprisingly it wasn t working despite going on YouTube to see how to operate it Out of desperation we followed the protocol of reporting and no one bothered to even respond to the WhatsApp query Around 1930hrs we went to the reception to talk to human being and we registered our concerns by requesting spare blankets or duvets but we were told that the hotel was fully booked and had no spare blankets duvets Someone promised to come and check the heating and or spare blankets duvets and we waited until we checked out No one bothered about our welfare We didn t sleep at all despite putting on all the clothing we had When I finally checked out this morning noone bothered to ask us how our horrible night was Is this how far we have gone to make profits at the expense of the so-called clients customers As I write this review I beginning to feel a cold which means taking time off to recover at home