Uspatriottactical Reviews

US Patriot Tactical SCAM

I ordered a backpack from US Patriot Tactical and they immediately charged my credit card but I did not receive a shipping notice I called and was told that the item was being shipped from the factory directly to me and to call back in a few days for shipping info Since then all my many phone calls have been routed to a recording saying the number is not a working number SCAM WEB SITE

They use US postal service as the final shipper slow

Just a warning to consumers this company uses the cheapest slowest most unreliable shipping method possible They ship to Fed Ex to the US postal service There is no way to easily drop off a late package IE one that arrives after you already left on travel and needed the package before travel for a return Instead you have to ask them for a return label have a printer that prints in landscape or pay a Fed Ex location to print the label and then DRIVE to a Fed Ex office to get the package sent back to this company I did not even open the package because it took longer than I had to receive it before travel and moving I printed the label they emailed to me and am now driving to a Fed Ex office location to hopefully return this package The package was left outside so luckily I got back early due to bad weather or else someone could have picked the package up I would not recommend ordering from this company unless you have the time and ability to easily get USPS postal service packages and know you will be home to get them

Quality is terrible

I bought boots for my son who is now at war in Ukraine After he wore them 4 times the sole came off The quality of the shoes is terrible Boots are not worth the money There is no return link with them Moreover they removed my review

Scammers horrid customer service

Horrid customer service Ordered an item from them as a gift Minutes later it was a Saturday realized I ordered the wrong item and emailed them to request cancellation They got back to me and said that the item had already shipped via Fedex Fedex does not pick up or deliver on a Saturday for regular ground shipping so they lied there The rep then told me to allow it to be delivered then they would send me a return label When I requested the return label they told me they do not take returns Scammers Do NOT buy from them

US Pat Tac is Glenn s Army Surplus in CO BAD

I ordered a jacket from them that their website said was in stock A couple days later I get an email saying it was going to ship from the factory so it was NOT in stock My card had been charged and a month later still no jacket THEN I get an email from them asking about my shopping experience and the quality of the jacket I ordered I then called cancelled the order and a week later STILL no refund I am calling a Mad Dog Washington DC lawyer to handle this

Extremely Disappointed with US Patriot s Shipping Policy and Customer Service

I recently had a highly frustrating experience with US Patriot and I feel compelled to share my disappointment with their shipping policy and customer service Despite their advertised policies I encountered significant difficulties when attempting to cancel an order and receive a refund First and foremost US Patriot failed to adhere to their own shipping policy The promised delivery timeframe was clearly stated during the checkout process but my order was not even shipped within the specified window As a result I did not receive my package in time for the intended purpose causing inconvenience and frustration When I contacted US Patriot s customer service to address the issue I expected a prompt resolution and understanding of the situation Regrettably this was not the case The representatives I interacted with were unhelpful unresponsive and lacked empathy towards my predicament Instead of offering solutions they seemed more interested in deflecting responsibility and avoiding any form of accountability To add insult to injury when I requested to cancel the order and receive a refund US Patriot showed a complete unwillingness to cooperate They cited some obscure clauses in their terms and conditions conveniently ignoring the fact that their shipping policy was not fulfilled It is disheartening to see a company prioritize their own rules over customer satisfaction and basic fairness As a consumer I value transparency honesty and good customer service Unfortunately my experience with US Patriot has been far from satisfactory Their disregard for their own shipping policy and their refusal to accommodate my request for a refund has left me deeply disappointed I strongly advise potential customers to reconsider purchasing from US Patriot as their shipping policy appears to be more of a marketing gimmick than a commitment to reliable service Additionally their customer service lacks the professionalism and integrity that one would expect from a reputable company In conclusion my encounter with US Patriot has been frustrating disheartening and ultimately a waste of time and money I hope that this review serves as a warning to others prompting US Patriot to reevaluate their shipping policies and prioritize customer satisfaction and loyalty

Not a trust worthy store

I ordered 2 sets of summer OCPS in June because I needed these before I deploy I never worried about the dates because I had over 2 months for them to come in I received 1 4 pieces of clothing I ordered two days after I placed the order I called asked where the others were they told me it was on back order until July 17 July 17 shows up nothing I call again now the date changed to July 31 I call again today I m told it s on back order until August 25 I can t really trust that date anymore when they keep changing it saying it s on back order I won t have them for the time I intended it s been over 2 months Very frustrating when I ordered these purposely a long time ago for this time If you need clothing from this place you re better off just taking a day trip to your nearest US Patriot store hoping they have what you need And yes just to let you know when I placed the order it said in stock just like every other review says

Out of touch with American veterans

The gear they sell is way too expensive for this veteran They also give give give to Ukraine but not one mention about our US homeless veterans I recommend shopping elsewhere for gear Plenty of other places for that