Usplastic Reviews

Not on Time low quality and expensive

Not on Time low quality on and expensive

AVOID THIS COMPANY LIKE THE PLAGUE NO ORDERS SHIPPED NO CUSTOMER SERVICE AT ALL

We placed a significant order with US Plastic on 10 12 21 knowing that 1 item was back ordered on the website However we chose the setting during checkout to have that back ordered item shipped separately So that the rest of the order would ship out immediately This was necessary as we had ordered a significant number of sample items to try out on our jars We had purchased 1-5 of various foil seals to make sure that they worked properly with our jars We had then planned to place large orders on the seals once we had this confirmation We had also purchased many other types of seals for us to use to last us until this we had time to test out purchase and receive the foil seals that we had planned to test out We waited and waited for the package to arrive Nothing Not even an email letting us know of the backorder or that nothing had shipped Nothing When we logged into the account we then found out the backorder status for the entire order Not just for the 1 item that was marked as backordered on the website We emailed them twice on 10 19 21 once to each of 2 email addresses We received absolutely no reply at all We tried calling 10 22 21 after realizing that email is not read by US Plastic We were redirected to voicemail despite holding for a live person We left a voicemail but still have not received any call back nor change in the order status nor email reply Nothing AVOID THIS COMPANY LIKE THE PLAGUE THEY HAVE ZERO CUSTOMER SERVICE and apparently can t even do the one main thing a store is supposed to do Sell items to a customer and not just take their money and run

Their shipping was sloppy and slow but

Their shipping was sloppy and slow but what was really bad is they ship religious BS propaganda with their orders Keep your fairytale you believe in to yourself Never ordering from these morons again

Cheap shoddy products high shipping

Cheap shoddy products with poor workmanship and really expensive shipping They accept returns but it costs almost as much as the products cost to ship them back So basically you lose money returning things or you re stuck with crappy Tamco tanks No threads or seal on cap and the screws for this garbage collar which takes up half the top go all the way through you can feel the screws sticking through on the inside And their outlet fitting us a POS too Will never order from them again it s like washing machine repair people decided to go into the plastic tank business

Horrible customer service

Horrible customer service Other than the consumers need for the products that U S Plastics provide it s hard to believe how this company survives The company s owner seems like he had the right idea with his aim on what he hoped his company would be but it can be great if he would vet his employees by recording his employees on the phone and their lack of professionalism to maybe help improve their customer satisfaction If the bottom dollar is all that matters to you then keep doing what your doing until your business implodes on itself

Tried to make a order

Tried to make a order Had to make an account and the site would not accept my address when no problem with other sites They need to offer paypal or credit cards So I deleted everything and moved on

Bad experience

Absolutely the worst purchasing experience I have ever had Terrable communication between US Plastics there vendors my frate company and me the customer Over all bad experience I will definitely not be using US Plastics in the future

Not a mind reader

I made a small order of plastic bottles woozy for my hot sauce hobby I was told that I would receive a 10 discount on my next order which solidified my choice to go with this company The next day I received an email indicating that the discount would only be valid during the next 30 days I contacted the company speaking to Faith who suggested that I should have known the discount was time limited I m not sure how I would know that but she was unwilling to do anything to address the misinformation provided about the next order I will take my small order to another producer and never again consider US Plastic

Horrific experience

Horrific experience Received the completely wrong product they made no attempts to rectify the mistake Extremely rude customer support A shockingly poorly run and hostile company