Utility-aid Reviews

Super helpful polite positive and a pleasure to work with

We ve been working with Utility Aid for some time now several years and they have really helped us a lot They are on hand to help and guide us through the administrative nightmare of dealing with energy companies Recently Utility Aid helped us review our current direct debits and how much energy we were actually using This meant we were able to get a refund as we had overpaid for several months Utility Aid have also helped produce a super helpful Excel spreadsheet that shows just how much energy in Kw h and money we have been using on a month by month basis over the last year 2023 This has been really helpful as we have secured local authority funding to provide a warm community space The local authority wanted to know how much energy has been used for this service and how much it cost so the help from the team at Utility Aid has been really useful The team at Utility Aid are always a pleasure work with and very polite positive and able to respond in a timely manner Thank you

Excellent Service

I cannot thank Utility Aid enough for the excellent service they gave particularly Tracey in resolving a problem we had with our account with a service provider Trace went above and beyond over a considerable period of time negotiating on our behalf She was unfailingly polite and persisted until a satisfactory outcome was reached Wouldn t hesitate to recommend Utility Aid to anyone

So useful and friendly

We have used Utility Aid for sometime and having taken over the utilities from another team member I have found them so helpful They are so useful for many reasons but the biggest has been in making sure we are getting the best value for our utilities over many sites we have The team are so helpful with dealing with administration nightmares with utility companies too - Ellie Alanna Doris and the team all are so friendly and helpful

Thank you Trust Aid for a really

Thank you Trust Aid for a really comprehensive inspection and report it s incredibly useful

Utility Aid - an excellent energy broker

Used Utility Aid to assist our charity with evaluating our energy options and they came up with a good range of choices quickly Were incredible in the support for the actual switch in suppliers particularly where we had an issue with a couple of unreasonable objections from our former supplier I would highly rate the professionalism of Utility Aid and they are not pushy like other brokers

Fab company

We have had nothing but great service from Utility Aid They found us the best deals talked us through the contacts were so friendly and answered all our many many questions without making us feel stupid The customer service has been some of the best I ve ever come across All in all the company does what it says it ll do and we haven t been disappointed so far

Excellent service

We have used utility aid for a few years now and always find them exemplary My recent experience with Alex Varney has been excellent The Customer service they provide is second to none I have also recently dealt with Ruth and the ever patient Hayley Oldfield Well done Team

The turnaround time was quick and

The turnaround time was quick and sufficient