Based on authentic user experiences
Chak
6727 reviews
N/A
1 year ago
STOP DO NOT ORDER FROM UWIG
UPDATE After a million years this website decided to reply today on 17th April 2021 to a review which I wrote in 2018 claiming I reviewed the wrong site Please don t fall for this THE WEBSITE IS THE SAME pretending to have a similar name They just SLIGHTLY CHANGED THE NAME of the website and its design then made a few updates PLEASE DO NOT FALL FOR THEIR LITTLE TRICK I ordered Indian Remy human hair and what I got in my letter box was a cheap plastic wig that is not even good enough for theatre The material was synthetic with a very dull colour I contacted the company SEVERAL TIMES telling them I was not amused and wanted a refund They offered to make me a new wig asking me to pay an extra price for it I totally refused because THERE WAS NO WAY I COULD PAY EXTRA MONEY TO HAVE A NEW WIG WHEN THE FAULT WAS THEIRS AND NOT MINE Besides I made it clear to them that if they did not do it right in the first place there was no way I could trust them again to do it right the second time They kept insisting that the wig was nice and human hair when I know that even Steve Wonder can see that the wig is a cheap plastic and not worth the 81 British Pounds which I paid Fortunately for me I paid with credit card and my bank retrieved the full amount Please be warned DO NOT BUY FROM THIS COMPANY They pretend to be English with a UK website and English names but their English language is pathetic thanks to Google translate and their Becky is probably some phoney guy or gal pretending to be professional
Katina Singleton
6727 reviews
N/A
1 year ago
Fraudulent company
Fraudulent company Buyer beware I ordered a black wig received a blonde wig Nothing like the pic I ordered it on 3 28 2022 and received it on 4 28 2022 a month later I request a refund I m sure I will never get it But that s okay you reap what you sow
Sherry Newman
6727 reviews
N/A
1 year ago
Promises Promises
Bought a wig from Uwigs asked to return it due to wrong color Was told they could refund 30 of the purchase price and I could keep the wig Explained I wanted the wig in light brown and would be happy to return the original wig as the color was unbearable Well for six months I ve been told they shipped a replacement and for six months I ve been telling them I never received it Now they don t even bother answering my emails Very unreputable I would caution you not to purchase anything from this company To further prove this company is a phony corporation their own website shows Contactemail address deleted by Trustpilot 520 385 616051-18 Grand Avenue11378MaspethUnited StatesThe company is in China the Maspeth New York address is a wig shop by the name of Queen Hair read Yelp complaints exact same complaints as posted on this site and the phone number is in Arizona C mon now Really Oh and by the way this is definitely the company I purchased from so please do not tell me it was another company with a similar name
Babra
6727 reviews
N/A
1 year ago
Fake company they false advertise
Fake company they false advertiseWhat you get is nothing like what you think you are buying They should be kicked off from online retail It s not fair to con online customers They are bad Run away don t spend your money You will regret
Rene Upshaw
6727 reviews
N/A
1 year ago
don t be fooled and loose your money
I did not like the quality of their wigs when i received them No phone number to contact them they request a email to be sent they sent me no address to send the wgs back im still waiting stated ther is a 7 day window worst website purchase ever
Calasetup G
6727 reviews
N/A
1 year ago
Absolutely awful and then when you
Absolutely awful and then when you leave a bad review they pretend that they don t know you Nobody would have the time to leave a review unless it was true they begged me not to leave bad feedback told me they would send me another wig instead they sent me a fake that cost around 2 99
Tiffany Goodman
6727 reviews
N/A
1 year ago
Worst site ever
Worst site ever This website is a SCAM The 3 wigs I ordered look absolutely NOTHING like they did on the website I ve written over 20 emails to customer service and I have received no response This place is a scam I lost a ton of money thinking I m getting gold lace front wigs and I got 3 wigs that look like costume wigs Keep your money DON T purchase from them
Nagina Saddiq
6727 reviews
N/A
1 year ago
Scam and fraudulent company
Scam and fraudulent company They are Chinese using English names speaking broken English Still waiting for a refund nearly after 3 months of waiting PayPal are the middleman so maybe I will be successful
Sherry Coby Pritchard
6727 reviews
N/A
1 year ago
I have been trying to get an address
I have been trying to get an address for two months to return the wig which took over a month to arrive and is cheaply made and ugly I have sent at least six emails some of which they claim they didn t receive and occasionally they respond that my claim is being sent to customer service - a non existent component of this company I will continue to bombard them and I will now use the comments on this site to discuss my options with PayPal my credit card company and the Better Business Bureau I am also reporting them to Facebook where I originally found them
Rebecca Taylor
6727 reviews
N/A
1 year ago
SCAM SCAM SCAM
i purchased a wig from here - to good to be true and then I found all the reviews on trust pilot shortly after Since then I tried for cancellation from the company They ignored me gave me the wrong tracking numbers finally answered with one lines sentences also emailed from several different email addresses spoke to PayPal they advised i had to wait for the product Received the product by hermes oddly very quickly the hair was cheap synthetic fancy dress type hair and raised my dispute straight away with PayPal I explained its a scam and also provided the link for trust pilot and all the reviews They ve advised I can have a full refund i just need to send the hair back to the return address which they provided with a tracking number so they can check its returned and they will provide me a full refund Luckily with royal mail - it s only 6 so out of pocking 6 tracked