V-techuk Reviews

Absolutely Awful

First 2 post ramp we had installed was faulty and both arms didnt synchronise After months and months of complaining and trying to arrange an alternative they finally installed replacement ramp Replacement ramp was then not installed correctly not wired up to work bare wires left loose and old ramp left in middle of workshop to be taken away at a later date Replacement ramp was miserably slow when we finally managed to get it working Arms on either posts did not synchronize operation light was broken during installation and zip tied back on It made awful noises when being raised V-tech told us this was normal and to let it settle in You could visibly see the car dropping on one particular side V-tech told us to hold the car on the safety latch which you should only use as a back up We finally had old ramp removed months later After several phone calls to V-tech regarding our concerns and getting less than helpful responses or mainly no responses at all we stopped using the ramp deciding that it was definately not safe We informed V-tech that we wanted a refund and would go elsewhere they said they would get back to us Losing nearly 2 months worth of business on our main ramp still no contact from V-tech One of our technicians leant up against the ramp one day and noticed that the bolts holding the ramp in place where coming out of the floor making the post lean quite dramatically with only the weight of a person leaning against it We immediately contacted V-tech again to inform them of this further issue and stating that we want the ramp removed and full refund so we can get a safe lift installed and start making some money again They have now refused based on the fact that the initial purchase date was 2 years ago despite all of the delays and faults coming from their side I would not use this company again they dont get back to you and leave you with faulty equipment that could quite easily have caused a death or two