Vakatrip Reviews

I had a good experience with VakaTrip

I had a good experience with VakaTrip The payment process was smooth and the website is genuine However customer care is a bit slow in response which I guess is because it s a startup My Order ID is 3459825452108 and I booked 3 tickets for my family Despite not receiving the PNR ticket email within 12 hours I emailed VakaTrip customer care and they responded to my email after 3-4 hours stating that the payment was successful and the airline was assisting in issuing the ticket so issuting time is 48 hours And after viewing the negative reviews I got concerned and called the airlines and told them my flight number time and travel city After verification of details the Airlines AirIndia sent me the confirmed tickets to my registered email So no need to worry this is a genuene site and the other part of the review is about the payment part as I saw many comments indicating higher prices than shown You all must note that VakaTrip is a foreign website headquartered in Hong Kong and based in China so all must note that payments are treated as international transactions You need to enable international transactions on your credit debit card and a markup fee are usually of 2-3 applies Despite this I saved money as other Indian travel sites showed higher prices I got tickets for USD 87 00 resulting in INR 7 266 No worries about that for me as I got here from SkyScanner and in other sites there was a difference of 950 INR and my credit card forex markup fees are 3 18 GST that s just 217 98 18 GST 257 INR And other travel websites were showing 8 600 INR so yes I still saved a bit here even after paying forex charges and if you re planning to pay via debit card you must note that apart from markup fees the bank deducts 1 TDS in every foreign transaction and that is refunded when you contact the bank Suggestions for improvement Please improve customer care response times and ensure timely communication with customers especially those with upcoming flights Enhancing customer experience and building more trust will encourage us all to buy the cheapest tickets from you again Despite the initial concerns I found VakaTrip to be a genuine site