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Based on authentic user experiences
Ann MCMICHAEL
6737 reviews
N/A
6 months ago
Wanted to return items
Wanted to return items address on packaging gave an address to Cannock UK but after an email to Valoris was given a return address in China given 14 days which meant paying for tracking postage approx 20 cost in order to get a refund-absolute scammers
NA
6737 reviews
N/A
6 months ago
Poor Quality - Expensive return to China - Do not use
Item was very poor quality - after enquiring about a return i was offered 10 then 30 refund if i would just keep the product which was not enough as i had no use for the product When i finally was able to return the shipping address was China so it cost 25 to return track trace I m still waiting for confirmation of the return and refund - and will not update this 1 negative review until i m given the refund promised
Lauren Johnston
6737 reviews
N/A
6 months ago
False advertising
The products are falsely advertised you do not receive a product that looks anywhere close to the photo on the website I ordered a dress and it was just the same colour as the dress on the website the shape and detail was different The stitching was also loose and bad quality It was going to cost almost the same as the dress to return so I accepted a 30 refund They did not respond to my concerns about how bad the product was over customer service I sent photos and pointed out the differences side by side This is a scam - don t spend your money here
E Stabler
6737 reviews
N/A
6 months ago
It s a scam site - not based in UK - wish I d avoided
Shoes never arrived - no response to emails This site is a scam - the use of Valoris London is deliberately misleading All the goods come direct from China and now reading the Terms Conditions it states the contract is under Netherlands law not UK ie you have no protection under law Please do not fall for the scam like me
Chris Allen
6737 reviews
N/A
6 months ago
Terrible Service-appalling
I ordered on August 17 for the bank holiday I thought that the goods were comiang from the UK In fact they are coming from China They did not leave China until after the bank holiday I had told them it was too late and they should cancel and refund and they said this is not possible When they tried to deliver on advce of my Credit Card Company I refused delivery and asked them to return to the sender This they did on the 5th of September I have repeatedly asked about my refund but Valoris do not answer My only route id through the CC Company What an appalling watse of time and effort
EW
6737 reviews
N/A
6 months ago
DO NOT USE - COMPLETE SCAMMERS
After requesting a refund as the items i received were laughably awful quality - the items had to be sent to china for 25 Track Trace confirmed the item was received a person called Marc Jacob from info valorisshop com said i d receive my refund when they got the items asked for my paypal info Within 24 hours i received a SCAM request for thousands of pounds to my paypal I have since sent multiple emails to the company and they ve all been ignored I m now our 60 for the item and 25 for shipping - DO NOT USE THIS COMPANY COMPLETE SCAM
Irene Sutherland
6737 reviews
N/A
6 months ago
SCAMMERS
Goods were poor quality Had trouble getting return address Cost 24 to return Goods stuck in Customs Have heard nothing a month down the line No respone to emails Don t touch the with a barge pole Absolute SCAM
Margot Gavan Duffy
6737 reviews
N/A
6 months ago
Their Returns policy is a pack of lies
The items I ordered did not meet expectations and so I asked to return them Two months and 11 emails later I still haven t been able to get a returns address from the company Initially they responded offering a discount but since then they have just ignored me I m outraged by them No way of contacting other than email
stephanie hook
6737 reviews
N/A
6 months ago
I order a shirt which I saw on Pinterest
I order a shirt which I saw on Pinterest it took weeks to arrive and was nothing like the picture I asked for a refund and they said that I had to return the shirt to china having agreed to do this I asked for a return label I have heard nothing from them despite endless emails including one from my lawyer this firm is a complete scam and should not be allowed to advertise on any website
Margot Gavan Duffy
6737 reviews
N/A
6 months ago
The shop now seems to have disappeared
The shop now seems to have disappeared entirely What a total scam