Vanclarke Reviews

If I could give zero stars I would

If I could give zero stars I would never ever use this company terrible customer service item hasn t arrived blamed it on Royal mail said they won t send out another item or refund me they were happy to take the money from my account though Please never use this company

NEVER USE THIS COMPANY

NEVER USE THIS COMPANYOrder never arrived company couldnt care less WORST CUSTOMER SERVICE EVER

This is from the point of view of a

This is from the point of view of a hairdressing apprentice at MVC I had a trial shift which went well then Mitchell and Summer asked me to come in on Saturdays where I worked ten hours without any pay They used me for free labor During that day I felt completely disrespected I was told I couldn t talk while I swept because it was unprofessional After scurrying around like a slave I got called up and I was told that I shouldn t just sweep the floor and that there was more to do around the salon This was all said in a very patronizing way When the hairdresser would help me assist Mitchell would come over and say today isn t a day for assisting it s a day for cleaning and he said I didn t tell you to sit down I told you to clean so out of order After doing ten hours without any pay I didn t even feel appreciated not even a well done they just want you to break which I inevitably did They are very misleading and Not straight forward at the beginning they said the nvq would be provided and then it changed to well as long as things go to planned very difficult wording because you cannot get a straight answer I m putting screenshots too If you are looking for a hairdressing apprenticeship do not do it here they do not even know the dates in which they start NVQ this is not a company that you can put your trust in

Purchased two products that would give

Purchased two products that would give me hair protection and would give me some some volume The products were very disappointing and left my hair weighted and greasy even after only using the tiniest of products Money wasted sadly

This is the worst salon experience I

This is the worst salon experience I have had in London When I booked my appointment I was told that they couldn t take me any later so I had to cut a previous appointment short to be there on time When I arrived I was told they were running late and 25 minutes later they still hadn t started my appointment I wasn t offered a drink or anything at all The reason they gave for the delay was that another customer had arrived late to their appointment which is unacceptable In the end I left as I would not have made it to my dinner in the evening otherwise They best they could offer was a half hearted apology I will not be returning and would advise that if you are looking for good customer service to avoid this salon completely

My shampoo had leaked during transit

My shampoo had leaked during transit and was completely empty It was intended as a gift The packaging was ruined and the other products were spoiled I was offered a replacement shampoo and discount voucher for my next purchase However I won t be purchasing again

Amazing experience

Very friendly and welcoming salon from the greeting as you enter the shampoo experience I didn t ask her name but she was just lovely to the top class stylist - Mitchell This place is luxury at its best and worth every penny in my opinion As for the actual hairstyling I hadn t been before but gave Mitchell free rein to so whatever he liked After asking about my lifestyle and general daily treatment about my hair he worked his magic et voila A very happy customer with hair that shone and moved like never before Isn t that what a trip to the hairdresser is all about but sadly rarely what we get

Overall a fantastic experience and

Overall a fantastic experience and service Friendly competent staff and the quality of their products is extremely high I would highly recommend visiting their salon

Lamphane has been cutting my hair at

Lamphane has been cutting my hair at Michael Van Clarke for the past few years and I would never go to anyone else as he always makes my slightly thinning hair look thicker and bouncier even when he has lopped off a couple of inches He does a great blow dry too Lovely atmosphere and excellent products especially the Life Save Intense pre-wash Highly recommended